Subject: New Reply Received - Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 14 Jun 2021 06:53:31 +0000

Hi Amr Khalil,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/lUaQUPorCv2jJPg9zskSgw~~/AALN9wA~/RgRiqDBkPVcDc3BjQgpgwuT8xmA_SVycUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB"></div>
Dear Team,<br>
<br>
Well noted and received, we will do our best to arrange the delivery at the earliest convenience.<br>
<br>
Best regards,
<div><span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span></div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>14/6/2021 7:50 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2701487] - Delivery<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
<strong>ESCALATION 2</strong><br>
<br>
Order No: 6315350776<br>
AWB No: SD002196423<br>
<br>
The Cx did not receive the Household items, kindly check, and action to deliver the order.<br>
<br>
<br>
Thanks &amp; regards<br>
The support Team<br>
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<blockquote class="freshdesk_quote">On Sun, 13 Jun at 8:28 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
<strong>Late Delivery</strong><br>
<br>
Order No: 6315350776<br>
AWB No: SD002196423<br>
<br>
The Cx did not receive the Household items, kindly check, and action to deliver the order.<br>
<br>
<br>
Thanks &amp; regards<br>
The support Team<br>
<br>
Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2701487" rel="noreferrer">#2701487</a> raised by Sarah ([email-masked]).</span></div>
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<span class="separator">On Sat, 12 Jun at 8:52 PM <span class="separator">, Sarah &lt;[email-masked]&gt; wrote: </span></span>

<div><span class="separator"><span class="separator">6315350776</span></span></div>
<span class="separator"><span class="separator"> <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyOTMwNTY3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.c1JaHEqYxat3I6RCo53yN5sByN96PCYsVBZUxXK9wjg"></span></span><br>
 
<div dir="ltr"><span class="separator"><span class="separator">Sent from my iPhone</span></span></div>
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<span class="separator"><span class="separator">On 12 Jun 2021, at 6:37 AM, Home Box &lt;[email-masked]&gt; wrote:</span></span><br>
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<div dir="rtl"><span class="separator"><span class="separator">مرحبا،</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">نحن نعتذر بصدق عن أي إزعاج تسببنا به . نرجوا من فضلك تزويدنا برقم طلبك حتى نساعدك وفقًا لذلك.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">نتطلع إلى الاستماع منك قريبًا. شكرا لك على مساعدتك!</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">أصدقائك ،</span></span></div>

<div dir="rtl"><span class="separator"><span class="separator">فريق الدعم</span></span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/R3rC909AnHwBdB4HGaaKlw~~/AALN9wA~/RgRiqDBkPlcDc3BjQgpgwuT8xmA_SVycUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2701487