Subject: New Reply Received - Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 10 Jun 2021 13:28:40 +0000

Hi Amr Khalil,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/5xuCLCPxW0tSp4uIQSyPBg~~/AALN9wA~/RgRio0cCPVcDc3BjQgpguYITwmAItwuJUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB"></div>
Dear All,<br>
<br>
Kindly note that we will arrange for the delivery to be done at the earliest as requested.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>10/6/2021 4:14 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2694231] - Delivery<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Order No: 6316184502<br>
AWB No: SD002216291<br>
<br>
The Cx did not receive the Household items, kindly contact the Cx on (0533134467, 0550535252), kindly update and action.<br>
<br>
<br>
Thanks &amp; regards<br>
The support Team<br>
<br>
Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2694231" rel="noreferrer">#2694231</a> raised by نوال العمري ([email-masked]).</div>
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<blockquote class="freshdesk_quote">On Thu, 10 Jun at 4:05 PM <span class="separator">, نوال العمري &lt;[email-masked]&gt; wrote: </span>

<div style="direction:rtl"><span class="separator">لم يصلني اي تواصل من قبل شركة الشحن انا انتظرهم اصلا </span></div>
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<div style="direction:rtl"> </div>
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<div style="direction:rtl"><span class="separator">المنطقة - عسير </span></div>
<span class="separator"> </span>

<div style="direction:rtl"><span class="separator">المدينه - سبت العلايا </span></div>
<span class="separator"> </span>

<div style="direction:rtl"><span class="separator">الحي - حي الكامل </span></div>
<span class="separator"> </span>

<div style="direction:rtl"><span class="separator">الشارع - شارع الملك خالد </span></div>
<span class="separator"> </span>

<div style="direction:rtl"><span class="separator">رقم الجوال ( ٠٥٣٣١٣٤٤٦٧ ) </span></div>
<span class="separator"> </span>

<div style="direction:rtl"><span class="separator">رقم جوال بديل ( ٠٥٥٠٥٣٥٢٥٢ ) </span></div>
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<div dir="ltr"><span class="separator">Sent from my iPhone</span></div>
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<div dir="ltr"> 
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<span class="separator">On 10 Jun 2021, at 9:05 AM, Home Box &lt;[email-masked]&gt; wrote:</span><br>
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<div dir="rtl"><span class="separator">مرحبا،</span></div>

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<div dir="rtl"><span class="separator">نشكرك على تواصلك معنا.​</span></div>

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<div dir="rtl"><span class="separator">تقبل كامل اعتذرانا عن الإزعاج الذي تسببنا به.</span></div>

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<div dir="rtl"><span class="separator">تم إبلاغنا من قبل شريك الشحن انه تمت محاولة الإيصال إليك والتواصل معكم ولكن دون تلقى اي استجابة من قبلك.</span></div>

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<div dir="rtl"><span class="separator">يرجى تزويدنا بمعلومات عن العنوان لكي يتم تحديثها (رقم المنزل-الحي-الشارع-المدينة) و تتم خدمتك على اكمل وجه.</span></div>

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<div dir="rtl"><span class="separator">ارجو ايضا تزويدنا برقم بديل حتى نستطيع تحديث بياناتكم وايصال المنتج مع فريق التسليم.</span></div>

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<div dir="rtl"><span class="separator">لا تتردد بالاتصال بنا في حال وجود اي استفسارات اخرى.</span></div>

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<div dir="rtl"><span class="separator">اصدقائك,</span></div>

<div dir="rtl"><span class="separator">فريق الدعم.</span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/BsSbSW3vSH1o8snuyBlKSA~~/AALN9wA~/RgRio0cCPlcDc3BjQgpguYITwmAItwuJUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2694231