Subject: New Reply Received - Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 09 Jun 2021 09:56:31 +0000

Hi Amr Khalil,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black">
Hi their,</div>
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I have attached 2 screenshots of the details I've asked to provide, the order number is shown in them. </div>
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I<span style="font-size: 11pt"> have received 1 box that contains most of the items and couple of the items by each by itself. </span>
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<span style="font-size: 11pt">As for the missing item, it's 1 out of 3 curtains rods as shown also in the screenshots. </span>
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<span style="font-size: 11pt">Thank you for your response, </span>
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<span style="font-size: 11pt">Looking forward to hear from you, </span>
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<span style="font-size: 11pt">Kind Regards, </span>
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<span style="font-size: 11pt">Ahmed Alhaddad. </span>
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<span style="font-size: 11pt"><img id="15825461-6c84-41e6-8e38-aaa5224f0652" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyODE3MDA5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.KbJSfIAE-FT2LuUE4Hy8bAabRNOAj64IkikNJmuPCXg" alt="Image" style="max-width: 100%">
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<img id="685495a0-f4c6-48ca-a47a-4e2e75bb137f" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyODE3MDA5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.u5NeiovR_gOBL4myEXm77wNW5ij3n00ybHQzf8PgOLo" alt="Image" style="max-width: 100%">
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Ahmed Alhaddad. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, June 9, 2021 9:45:45 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2689847] - Delivery
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<div>Hi,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please elaborate on your concern, by mentioning the order number, exact number of boxes received from the delivery team, and what is the name of the missing item from
 your order, so that we can assist you accordingly with this.</div>
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<div>We are looking forward to hearing from you soon. <span>Thank you for your help!</span>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2689847