Subject: New Reply Received - Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 28 May 2021 07:22:49 +0000

Hi Amr Khalil,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/hEbnK4YDB9TAaUaGOEXI2Q~~/AALN9wA~/RgRikc3GPVcDc3BjQgpgrkaasGCKl1TBUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~"></div>
Dear All,<br>
<br>
<br>
Kindly be informed that the order is set to be returned.<br>
<br>
<br>
Best Regards<br>
 
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<span class="labelnormal"><span class="labelname_sf">Haneen Habash </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>28/5/2021 11:15 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2633522] - Delivery<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Order No:  6305883596<br>
AWB No: SD001968184<br>
<br>
It is a Non-Delivered order, as it is shown on your site it is scheduled to return since 19/5/21, kindly check and action to return the undelivered items to the warehouse to process the refund.<br>
<br>
<br>
Thanks &amp; regards<br>
The support Team<br>
<br>
Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2633522" rel="noreferrer">#2633522</a> raised by رفيعه الخديدي ([email-masked]).</div>
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<blockquote class="freshdesk_quote">On Fri, 28 May at 11:09 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span>

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<div dir="rtl"><span class="separator">مرحبا.</span></div>

<div><span class="separator"> </span></div>

<div dir="rtl"><span class="separator">شكرا لك على تواصلك معنا.</span></div>

<div><span class="separator"> </span></div>

<div dir="rtl"><span class="separator">تقبل كامل اعتذارنا على الازعاج الذي تسببنا به لكم.</span></div>

<div><span class="separator"> </span></div>

<div dir="rtl"><span class="separator">نود إعلامكم أنه تم محاولة توصيل الطلب رقم (6305883596) من قبل شريك النقل و الاتصال بكم في ثلاثة أيام مختلقة ولكن لم يكن هناك أي رد من قبلكم.</span></div>

<div><span class="separator"> </span></div>

<div dir="rtl"><span class="separator">ونود إعلامكم أنه تم إرجاع الطلب من قبل شريك النقل إلى مخازننا. ونرجوا منكم إنشاء طلب جديد لنفس المنتجات وسيتم توصيل الطلب خلال الوقت الزمني.</span></div>

<div><span class="separator"> </span></div>

<div dir="rtl"><span class="separator">شكرا لتعاونكم ونقدر تفهمكم معنا.</span></div>

<div><span class="separator"> </span></div>

<div dir="rtl"><span class="separator">لا تتردد في التواصل معنا في حال وجود أي إستفسارات.</span></div>

<div><span class="separator"> </span></div>

<div dir="rtl"><span class="separator">أصدقائك</span></div>

<div dir="rtl"><span class="separator">فريق الدعم</span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/7xgHOJTr8auMBrkUrfKulg~~/AALN9wA~/RgRikc3GPlcDc3BjQgpgrkaasGCKl1TBUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2633522