Subject: Email was not delivered to [email-masked]
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 27 May 2021 12:24:12 +0000

Hi Amr Khalil,  
  The following message composed by you on ticket 2604123 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team.  Any updates  Problem Statement: FF item get damaged. need repair.  Order Date: Mar 15, 2021 Order ID: 6284182825 Tracking ID: 16344986284182825 Item ID: 162458215   Assistance Required: Kindly arrange to send the team for repair. Pics are attached, kindly check and action.   Issue Description: item gets damaged during the warranty.     Regards, The Support Team.