Subject: New Reply Received - Re: Order confirmed!
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 25 May 2021 05:48:20 +0000

Hi Amr Khalil,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Kindly let me confirm that my order has been cancelled or Not...</div>
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<div>On Mon, 24 May 2021, 11:46 pm Muhammad Noman, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">My case still not resolved. I want to cancel my order because u haven't delivered my product till yet. Kindly cancel my order and refund my money. Thanks</div>
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<div dir="ltr" class="gmail_attr">On Mon, 24 May 2021, 4:22 pm Home Box, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2521062</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Amr Khalil : </div>
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<div dir="ltr"><div dir="ltr">​Hi Muhammad,<br><br>Thank you for contacting us and giving us the opportunity to serve you.<br><br>Please contact us after 24 hours, so that we can help you, as the system is closed for your order to find out the problem and to cancel, please come back to us after 24 hours.<br><br>We have raised your complaint under the number: 2809389. <br><br>Looking forward to hearing from you soon. thank you for your help!<br><br>Your friends,<br>Support Team<br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2521062