Subject: Ticket Assigned - Re: Sorry, we had to cancel part of your order.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 23 May 2021 10:55:29 +0000

Hi Amr Khalil,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Sorry, we had to cancel part of your order. If the product is out of stock then why the application is still showing
that it is available?

Attaching picture for reference.

On Thu, 20 May 2021 at 3:47 AM Home Box <[email-masked]> wrote:

> Order 6309514014
> 
> <https://www.homeboxstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_COD_PAYMENT_MODE_SA_en>
> Download our apps now
>  <https://itunes.apple.com/us/app/homebox/id1262975833> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.homeboxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_COD_PAYMENT_MODE_SA_en>
> iPhone <https://itunes.apple.com/us/app/homebox/id1262975833> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.homeboxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_COD_PAYMENT_MODE_SA_en>
> 
> Living
> <https://www.homeboxstores.com/sa/en/department/hbxlivingroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_COD_PAYMENT_MODE_SA_en>
> Dining
> <https://www.homeboxstores.com/sa/en/department/hbxdiningroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_COD_PAYMENT_MODE_SA_en>
> Bedroom
> <https://www.homeboxstores.com/sa/en/department/hbxbedroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_COD_PAYMENT_MODE_SA_en>
> Kids
> <https://www.homeboxstores.com/sa/en/department/hbxkidsandyouth?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_COD_PAYMENT_MODE_SA_en>
> Bathroom
> <https://www.homeboxstores.com/sa/en/department/hbxbathroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_COD_PAYMENT_MODE_SA_en>
> Kitchen
> <https://www.homeboxstores.com/sa/en/department/hbxkitchen?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_COD_PAYMENT_MODE_SA_en>
> Furniture
> <https://www.homeboxstores.com/sa/en/department/hbxfurniture?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_COD_PAYMENT_MODE_SA_en> Home
> Dècor
> <https://www.homeboxstores.com/sa/en/department/hbxdecorandfurnishings?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_COD_PAYMENT_MODE_SA_en>
>
> Sorry, we had to cancel part of your order.
>
> Hi Zuha Umer, unfortunately we had to remove some items from your Order
> 6309514014
> <https://www.homeboxstores.com/sa/en/my-account/order/6309514014?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_COD_PAYMENT_MODE_SA_en>.
> Please accept our apologies and reach out to us if you have any further
> questions.
>
> Cancelled Items
>
> Item
>
> Description
>
> Total Price
>
> <https://www.homeboxstores.com/sa/en/p/154708464?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_COD_PAYMENT_MODE_SA_en>
> HOMEBOX
> Halm Coat Hanger
> Color: White
> Quantity: 1 SAR 49
>
> <https://www.homeboxstores.com/sa/en/p/154759760?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_COD_PAYMENT_MODE_SA_en>
> HOMEBOX
> Round Cork Coaster Set
> Color: Brown
> Quantity: 1 SAR 6
>
> *TOTAL:* *SAR 55*
> *Total Refund Amount* *SAR 55*
> Items that are cancelled or refunded are not eligible for Shukrans.
> Your refund:
> *SAR 3.33* will be refunded to My Credit.
> ${ctx.messages.myCreditDescription}
> To learn more about how My Credit works, take a look at our Help Centre.
> <https://help.homeboxstores.com/hc/en-us/sections/115000761393-Returns-Policy>
> 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2611811