Subject: Ticket Assigned - Re: We’ve received your return request.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 23 May 2021 10:50:01 +0000

Hi Amr Khalil,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. HiIts been more then three weeks since item has been returned by me so please update me about my money return status at the earliest. Regards

Sent from Yahoo Mail on Android 
 
  On Wed, 28 Apr 2021 at 17:11, Home Box<[email-masked]> wrote:    
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We’ve received your return request.

Hi Shoaib Ishaq, thank you for getting in touch with us. Here’s how your return 1000846240 for order 6292783300 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  HOMEBOX  |
|  Ontario Amelia 3-Piece Microfibre King Comforter Set - 220x240 cms  |
| Color: Pink |
| Quantity: 1 |

  |  SAR 99  |

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|  Total | SAR 99  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2611807