Subject: New Reply Received - Product information
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 22 May 2021 17:18:53 +0000

Hi Amr Khalil,  The customer has responded to the ticket.  Product information  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/W1cYoyXHWKFsCbHMeUiPzw~~/AALN9wA~/RgRiinB1PVcDc3BjQgpgpvU8qWCRNJVMUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB"></div>
Dear Team, <br>
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<br>
As per the system, the order was delivered in full to the same mentioned customer, kindly confirm again from your end. <br>
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<br>
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Best Regards,
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<br>
<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Majali</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>22/5/2021 4:53 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2594750] - Product information<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Order No: 6304642180<br>
AWB No: SD001911031<br>
Item Code: 157142987 <br>
<br>
The Cx complain about a missing item from his order (<strong>157142987 - - Rims Waste Bin - 9 L</strong>), kindly check and action to deliver the missing item to the Cx.<br>
<br>
<br>
Thanks &amp; regards<br>
The support Team</div>

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<br>
Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2594750" rel="noreferrer">#2594750</a> raised by meemoo ([email-masked]).</div>
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<blockquote class="freshdesk_quote">On Sat, 22 May at 3:09 PM <span class="separator">, meemoo &lt;[email-masked]&gt; wrote: </span>

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<div style="direction:rtl"><span class="separator">استلمت ٣ صناديق وتم فقط والقطعه ناقصه الصناديق تحمل شحنتين من هوم بوكس وهوم سنتر</span></div>

<div style="direction:rtl"><span class="separator">وصلت جميع قطع هوم سنتر مكتمله واما هوم بوكس فنقصت قطعة سلة النفايات المذكوره سابقاً</span></div>

<div style="direction:rtl"><span class="separator">اتمنى الاتصال بي </span></div>

<div style="direction:rtl"><span class="separator">انا اتصل على مركز المساعده ولا يوجد فيه رد </span></div>

<div dir="rtl"><span class="separator">أُرسلت من الـ iPhone</span></div>

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<span class="separator">في ٢١‏/٠٥‏/٢٠٢١ الساعة ١٠:٥٥ ص، كتب/كتبت ‏Home Box ‏&lt;[email-masked]&gt;:</span><br>
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<span class="separator">مرحبا،<br>
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شكرا على تواصلك معنا.<br>
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بعد التحقق من طلبك مع شريك الشحن تبين لنا ان طلبك رقم (6304642180) قد تم شحنه بالكامل .<br>
<br>
نرجو تزويدنا بعدد الصناديق التي تم استلامها من الفريق، لكي نستطيع التحقق ومساعدتكم.<br>
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لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.<br>
<br>
اصدقائك<br>
فريق الدعم.</span><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2594750