Subject: New Reply Received - Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 22 May 2021 13:26:43 +0000

Hi Amr Khalil,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Dear team,</div>
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<div dir="auto">Your apology is not accepted and I would like my order to be delivered sooner. 30 May is not good enough.</div>
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<div dir="auto">That is not what I paid for, nor was it agreed upon order, or even when the first delay occurred.</div>
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<div dir="auto">Regards</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, May 22, 2021 at 4:24 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Morouj,<br><br>Thank you for contacting us.</div>
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<br>We do apologise for the inconvenience caused, due to the huge pressure with technical issues on the delivery team, the delay happened, kindly accept our apology, but we would like to inform you that, we will do our best to deliver your order on time, as it will arrive on May 30, 2021.<br><br>Thanks for your cooperation and shopping with us.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>Your friends<br>Support Team<br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2536481