Subject: Ticket Assigned - Conversation with my name is zahra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Aug 2022 05:46:58 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with my name is zahra my name is zahra                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  my name is zahra Bot:  Hi My Name Is Zahra ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartbh Bot:  Please enter your order number to continue Customer:  7382187541 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97339377535            09:33 AM, 15th Aug                   Sohaib                   Hi Zahra ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:33 AM, 15th Aug                     my name is zahra                    Hi           09:34 AM, 15th Aug                     my name is zahra                    My order is status is collect for store not delivery ,, i want the order urgent for today           09:35 AM, 15th Aug                     my name is zahra                    I want to collect my order before 5pm           09:35 AM, 15th Aug                   Sohaib                   We see that you have placed your order on Aug 14, 2022. We would like to inform you that click and collect orders and will be ready to pick up on 15/08/2022.           09:36 AM, 15th Aug                   Sohaib                   You’ll receive an SMS and an email when your order is ready for collection.           09:36 AM, 15th Aug                     my name is zahra                    Yah i know that           09:37 AM, 15th Aug                   Sohaib                   Is there anything else I can help you with?           09:37 AM, 15th Aug                     my name is zahra                    But i contact with you to be sure that i will collect my order today           09:37 AM, 15th Aug                     my name is zahra                    If i not l receive a sms today thats mean i will not get my order today           09:38 AM, 15th Aug                     my name is zahra                    And i want the order today           09:39 AM, 15th Aug                     my name is zahra                    Thats my issue           09:39 AM, 15th Aug                   Sohaib                   Please be assured we will do our best to arrange that very soon on a priority basis,           09:39 AM, 15th Aug                   Sohaib                   Is there anything else I can help you with?           09:42 AM, 15th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:46 AM, 15th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4731880