Subject: Ticket Assigned - Conversation with rowan hassan elgohary
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Aug 2022 06:40:45 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rowan hassan elgohary rowan hassan elgohary                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rowan hassan elgohary Bot:  Hi Rowan Hassan Elgohary ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4682013433 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97455963994            10:31 AM, 14th Aug                     rowan hassan elgohary                    Ok           10:31 AM, 14th Aug                   Sohaib                   Hi Rowan  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:32 AM, 14th Aug                     rowan hassan elgohary                    Hello, thank you           10:32 AM, 14th Aug                     rowan hassan elgohary                    Yesterday it said that my order has been out for delivery and at night it was said that I couldn’t be reach           10:33 AM, 14th Aug                     rowan hassan elgohary                    I want to know when will my delivery be out again for shipping           10:33 AM, 14th Aug                     rowan hassan elgohary                    I mean delivering           10:34 AM, 14th Aug                   Sohaib                   We would like to inform you that our courier partner tried to contact you on (+97455963994)  but didn't receive any response from your end Could you please confirm if the following contact number is correct : 97455963994           10:34 AM, 14th Aug                     rowan hassan elgohary                    Yes it is correct           10:34 AM, 14th Aug                   Sohaib                   Please be assured to receive a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items.           10:35 AM, 14th Aug                   Sohaib                   Kindly expected that within 24-48 hours maximum and you can track your order via the website: https://rb.gy/2y9ril by tracking NO: FP0813220003270           10:35 AM, 14th Aug                     rowan hassan elgohary                    Okay please make sure to bring it as soon as possible           10:35 AM, 14th Aug                     rowan hassan elgohary                    Thank you           10:35 AM, 14th Aug                   Sohaib                   Rest assured with that           10:36 AM, 14th Aug                   Sohaib                   Is there anything else I can help you with?           10:36 AM, 14th Aug                     rowan hassan elgohary                    No thank you           10:38 AM, 14th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:39 AM, 14th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4727653