Subject: Ticket Assigned - Conversation with analyn avellana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Aug 2022 05:30:15 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with analyn avellana analyn avellana                    Bot:  Hi again! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  analyn avellana Bot:  Hi Analyn Avellana ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartkw Bot:  Please enter your order number to continue Customer:  8181732262 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  /startOver Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:18 AM, 12th Aug                   Sohaib                   Hi Analyn  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:18 AM, 12th Aug                     analyn avellana                    Hi Sohaib Goodmorning           09:19 AM, 12th Aug                     analyn avellana                    I receive a msg from centerpoint that the delivery  driver cannot find my location           09:20 AM, 12th Aug                     analyn avellana                    But no one call me from the store side           09:20 AM, 12th Aug                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:21 AM, 12th Aug                     analyn avellana                    8181732262           09:21 AM, 12th Aug                   Sohaib                   Could you please confirm that if the following contact number is correct : +96592298774           09:24 AM, 12th Aug                   Sohaib                   bldg 13 5 floor Room 18  Blk 12 nasser albader street Jadda 1 Kuwait (KW) KW-HA Salmiya Hawally           09:24 AM, 12th Aug                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           09:27 AM, 12th Aug                   Sohaib                   Hi Analyn , I have not received a response from you still, please confirm if we are still connected?           09:28 AM, 12th Aug                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:29 AM, 12th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4721056