Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Aug 2022 08:18:32 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4681410999 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  066237755            12:11 PM, 10th Aug                   Sohaib                   Hi Abdullah , Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:11 PM, 10th Aug                     hello                    Hi could you check on my order , hasnt been deleivered           12:12 PM, 10th Aug                   Sohaib                   Could you please confirm if the following contact number is correct: +97466237755           12:13 PM, 10th Aug                     hello                    Yes           12:13 PM, 10th Aug                   Sohaib                   We would like to inform you that your order (4681410999) is now on the way to be delivered. kindly note that They will contact you on the following contact number when arranging the delivery (+97466237755). Kindly expected that within today.           12:13 PM, 10th Aug                   Sohaib                   You can track your order via the website: https://rb.gy/2y9ril by tracking NO: FC0808220003963           12:13 PM, 10th Aug                     hello                    Can i maybe get the drivers number  ?           12:13 PM, 10th Aug                     hello                    ?           12:14 PM, 10th Aug                   Sohaib                   We are truly sorry for that as we don't have a courier agent number in the meantime However Please be assured to receive a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items.           12:14 PM, 10th Aug                     hello                    Can they contact another number for arranging the deleivery as i will not be available ?           12:15 PM, 10th Aug                   Sohaib                   Yes you can provide us with alternative number           12:16 PM, 10th Aug                     hello                    55875864           12:17 PM, 10th Aug                   Sohaib                   We would like to inform you that we are going to update your provided phone number to the courier team as your order is already shipped from the warehouse and is in transit.           12:17 PM, 10th Aug                   Sohaib                   Is there anything else I can help you with?           12:17 PM, 10th Aug                     hello                    No thankyou           12:17 PM, 10th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:18 PM, 10th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4713486