Subject: Ticket Assigned - Conversation with rahul kumar rajak
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Aug 2022 06:06:14 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rahul kumar rajak rahul kumar rajak                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rahul kumar rajak Bot:  Hi Rahul Kumar Rajak ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4681640070 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97470738776            09:53 AM, 10th Aug                     rahul kumar rajak                    Okey           09:53 AM, 10th Aug                   Sohaib                   Hi Rahul ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:54 AM, 10th Aug                     rahul kumar rajak                    Hii Sohaib , I hope you are doing well ?           09:54 AM, 10th Aug                     rahul kumar rajak                    Sohaib I need your help regarding my order           09:55 AM, 10th Aug                   Sohaib                   I'll be more than happy to help you           09:55 AM, 10th Aug                   Sohaib                   Would you please let me know how I can do that           09:56 AM, 10th Aug                     rahul kumar rajak                    Few minutes ago, I had given one order and I is placed okey           09:57 AM, 10th Aug                     rahul kumar rajak                    But problem is I want to chenge my address           09:57 AM, 10th Aug                     rahul kumar rajak                    Could it's possible           09:58 AM, 10th Aug                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:58 AM, 10th Aug                     rahul kumar rajak                    Okey sure           09:59 AM, 10th Aug                   Sohaib                   Building no 29 , Floor G , Flat no 1 811, Qatar (QA) QA-DOH Madinat Khalifa South Doha           09:59 AM, 10th Aug                   Sohaib                   Could you please confirm if the new address in the same city/town from the old address           10:00 AM, 10th Aug                     rahul kumar rajak                    Yes the new address is same city           10:00 AM, 10th Aug                     rahul kumar rajak                    Can I send you new one           10:01 AM, 10th Aug                   Sohaib                   We would advise you when our courier agent contact you please inform him regarding the same also you can provide us with your new address as well           10:01 AM, 10th Aug                     rahul kumar rajak                    Okey Sohaib thank you for your help           10:02 AM, 10th Aug                   Sohaib                   Is there anything else I can help you with?           10:03 AM, 10th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:05 AM, 10th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4713027