Subject: Ticket Assigned - Conversation with alya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Aug 2022 08:05:28 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with alya alya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  alya Bot:  Hi Alya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9581492938 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507887460            11:51 AM, 09th Aug                   Sohaib                   Hi Alya ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:52 AM, 09th Aug                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:54 AM, 09th Aug                   Sohaib                   We would like to inform you that our courier partner tried to contact you on (+971507887460)  but didn't receive any response from your end           11:58 AM, 09th Aug                   Sohaib                   Could you please confirm that if the following contact number is correct : +971507887460           11:58 AM, 09th Aug                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           12:00 PM, 09th Aug                     alya                    Ok           12:00 PM, 09th Aug                   Sohaib                   Is there anything else I can help you with?           12:03 PM, 09th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:05 PM, 09th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4709148