Subject: Ticket Assigned - Conversation with neha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Aug 2022 07:19:46 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with neha neha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  neha Bot:  Hi Neha ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9581310405 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0522025948            11:13 AM, 09th Aug                     neha                    Thanks           11:13 AM, 09th Aug                   Sohaib                   Hi Neha ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:13 AM, 09th Aug                     neha                    Hi Sohaib, I wanted to check on my order, 9581310405, when can I collect it           11:14 AM, 09th Aug                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:15 AM, 09th Aug                     neha                    When can I expect it to be ready for collection           11:15 AM, 09th Aug                   Sohaib                   We see that you have placed your order on Aug 7, 2022. We would like to inform you that click and collect orders are usually delivered to the stores and are ready to pick up within 0-2  working days. You’ll receive an SMS and an email when your order is ready for collection. Kindly expect that within today           11:16 AM, 09th Aug                   Sohaib                   Is there anything else I can help you with?           11:17 AM, 09th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:19 AM, 09th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4708972