Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Aug 2022 05:34:26 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9581440376 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:29 AM, 09th Aug                     hi                    ????????           09:30 AM, 09th Aug                     hi                    ?????????????           09:30 AM, 09th Aug                     hi                    im travelling on wednesday need my order ASAP           09:31 AM, 09th Aug                   Sohaib                   Hi jerin ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:31 AM, 09th Aug                     hi                    anythong you could do to speed up pls           09:31 AM, 09th Aug                   Sohaib                   We see that you have placed your order on Aug 8, 2022 We would like to inform you that click and collect orders are usually delivered to the stores and are ready to pick up within 0-2 working days.           09:32 AM, 09th Aug                   Sohaib                   You’ll receive an SMS and an email when your order is ready for collection. Kindly expect that within today           09:32 AM, 09th Aug                     hi                    ok i understand           09:32 AM, 09th Aug                     hi                    i woul appreciate of you could do something do speed it up           09:32 AM, 09th Aug                   Sohaib                   We sincerely apologize for any inconvenience caused to you however, the store pick-up time frame is 0-2  business days as mentioned in the Shipping policy. We can try contacting the store and ask them to contact you asap to arrange collection with you but please note the store pick-up time frame will depend on the store as this is a click-and-collect order.           09:33 AM, 09th Aug                   Sohaib                   Is there anything else I can help you with?           09:33 AM, 09th Aug                     hi                    ok           09:33 AM, 09th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:34 AM, 09th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4708681