Subject: Ticket Assigned - Conversation with sweta
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 08 Aug 2022 06:58:07 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sweta sweta                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  sweta Bot:  Hi Sweta ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507103501            10:44 AM, 08th Aug                     sweta                    Thank you           10:44 AM, 08th Aug                   Sohaib                   Hi Sweta ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:45 AM, 08th Aug                     sweta                    Actually I took one item from BurDubai I want to return that item in Sharjah and I want refund           10:46 AM, 08th Aug                     sweta                    That’s from sale item is is possible to refund           10:46 AM, 08th Aug                   Sohaib                   Could you please confirm if this regarding online order or offline purchased           10:49 AM, 08th Aug                   Sohaib                   Hi Sweta, I'm not getting a response from you. Are we still connected?           10:52 AM, 08th Aug                   Sohaib                   Hi Sweta, I have not received a response from you still, please confirm if we are still connected?           10:55 AM, 08th Aug                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:57 AM, 08th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4704784