Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 06 Aug 2022 07:58:34 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4681062628 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097433107164            11:43 AM, 06th Aug                   Sohaib                   Hi Adil,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:44 AM, 06th Aug                   Sohaib                   We have checked and it appears that the following order number: (4681062628) was placed on (Aug 5, 2022). Please note the delivery time frame is 0-2 business days.           11:47 AM, 06th Aug                   Sohaib                   You can track your order via the website: https://rb.gy/2y9ril by tracking NO: FC0806221000762           11:47 AM, 06th Aug                     hi                    Will this be delivered today?           11:47 AM, 06th Aug                   Sohaib                   Is there anything else I can help you with?           11:47 AM, 06th Aug                     hi                    At the time of order placement it says that it will be delivered on 6th           11:48 AM, 06th Aug                     hi                    I need to know what time           11:48 AM, 06th Aug                     hi                    So i can be available at home           11:48 AM, 06th Aug                     hi                    There are 2 orders           11:48 AM, 06th Aug                     hi                    One for centerpoint and one for max           11:48 AM, 06th Aug                     hi                    ??           11:49 AM, 06th Aug                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:49 AM, 06th Aug                     hi                             11:49 AM, 06th Aug                     hi                    Ok           11:50 AM, 06th Aug                     hi                    ?           11:54 AM, 06th Aug                   Sohaib                   We are truly sorry if we have taken more than usual to deliver your order Now we have escalated this issue to our concern team to arrange deliver to you very soon  and we will get back to you as soon as we get an update from them           11:55 AM, 06th Aug                   Sohaib                   We appreciate your understanding and cooperation.           11:55 AM, 06th Aug                   Sohaib                   Is there anything else I can help you with?           11:56 AM, 06th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:58 AM, 06th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4696664