Subject: New Reply Received - Re: تم تأكيد طلبك للاستلام من المتجر
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Aug 2022 09:46:54 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: 	تم تأكيد طلبك للاستلام من المتجر  Ticket comment <div><br></div>
<img class="ymail-preserve-class inline-image-guid-F7FBA688-EA29-4029-A1A7-56FD8D3075C3 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2ODE1NTE3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6TNT1v4bbTNdrf8aOuAljaen2bsgb6dHn1dICgxB1kc" data-id="2043368155170" alt="Inline image" style="width: 100%"><div><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, August 5, 2022, 5:44 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv2609552065"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div><span dir="ltr" style="font-size:14px">Hi Bassant,</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-size:14px">Thank you for reaching out to us.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span dir="ltr" style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website twice. We will surely help you out with this.</span></div>
<div>
<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">​</span><br>
</div>
<div><span dir="ltr" style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">We would also request you to provide us with some snapshots of the wrong item you received so we can be able to share that with our concern team to check and investigate further.  </span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> We look forward to hearing from you.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> Your friends,</span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> The Support Team</span></div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4692282