Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 05 Aug 2022 05:54:45 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello there           09:46 AM, 05th Aug                   Sohaib                   Hi  , Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:46 AM, 05th Aug                     User                    I want to order bottle sterilizer for baby and i chose pick up option.  Can i pick it up immediately from the store?           09:47 AM, 05th Aug                     User                    Because it is showing  pick up on wednesday.. i kind of need it because the other one is not working anymore           09:48 AM, 05th Aug                   Sohaib                   We would like to inform you that click and collect orders are usually delivered to the stores and are ready to pick up within 3-5  working days.           09:48 AM, 05th Aug                   Sohaib                   You’ll receive an SMS and an email when your order is ready for collection.           09:48 AM, 05th Aug                   Sohaib                   We appreciate your understanding and cooperation with us           09:48 AM, 05th Aug                   Sohaib                   Could you please provide us with the previous order number that you've received           09:50 AM, 05th Aug                     User                    Ohhh.           09:50 AM, 05th Aug                     User                    It is too long           09:50 AM, 05th Aug                     User                    I thought it would be available in the store           09:50 AM, 05th Aug                     User                    I might as well tell them to go there and buy whatever is available           09:51 AM, 05th Aug                   Sohaib                   Rest assured that we will try to arrange that for you very soon as the click-and-collect order needs to shipped and delivered to the store from our warehouse and we are really appreciate your understanding and cooperation with us           09:52 AM, 05th Aug                   Sohaib                   Is there anything else I can help you with?           09:52 AM, 05th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:54 AM, 05th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4693605