Subject: New Reply Received - Hello
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 03 Aug 2022 03:25:57 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Hello  Ticket comment <div dir="auto">Thank you for your response. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Aug 3, 2022, 5:35 AM Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Marjorie ,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience however, please note the courier partner may take up to 3-5 business days to arrange the collection. </div>
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<div dir="ltr">Once the item has been returned back to our warehouse the refund will be initiated to your my credit wallet immediately and you can use your my credit account in your online purchase in 5 easy steps:</div>
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<div style="box-sizing:border-box"> </div>
<div style="box-sizing:border-box">Step 1 - Simply log onto your account</div>
<div style="box-sizing:border-box">Step 2 - Start shopping</div>
<div style="box-sizing:border-box">Step 3 - Add chosen items to the basket</div>
<div style="box-sizing:border-box">Step 4 - Proceed to checkout</div>
<div style="box-sizing:border-box">Step 5 - Select my credit as a payment option</div>
<div style="box-sizing:border-box"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box">Feel free to reach out to us if you need any further assistance.</div>
<div style="box-sizing:border-box"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box">Your Friends,</div>
<div style="box-sizing:border-box" dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4684397