Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jul 2022 13:21:50 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Thank you for the prompt response. But as i have mentioned i am not at UAE now. To return the item so no need for the courier to come. </div>
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<div dir="auto">Thank you. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 30 Jul 2022 at 11:39 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Faika,<br><br>Thank you for your prompt response.<br><br>We sincerely apologize for any inconvenience, We are truly sorry that you've received a defective item from our end however, we have created a return request for the item to avoid any delay in the future please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971526333372). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.<br><br>Thank you for shopping with us and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4666366