Subject: Note Added - [#4520505] Double fees at Max store
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jul 2022 10:06:46 +0000

Hi ,    Kapil Parmanand Manghnani added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4520505    Subject:  Double fees at Max store   Requester: Rehamelhusseiny    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Hi Akshay,</div>
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<div class="MsoNormal">Attached mail for your reference.</div>
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal">Kapil</div>
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<div>From:<span style="color:black"> Akshay Berry &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, July 28, 2022 6:25:08 PM<br>
<b>To:</b> Shubham Chintalwar &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Mahender Singh &lt;[email-masked]&gt;; Kapil Parmanand Manghnani &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4520505] - Double fees at Max store</span> </div>
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<a id="OWAAM871B0C29B1A548619EA1D0851B59B614" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Kapil Parmanand Manghnani</span></a>,</div>
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<div class="xmsonormal">Any update, customer keeps chasing us.</div>
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<div class="xmsonormal"> </div>
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<div class="xmsonormal">Full name - Reham Abd El Monem Ali El Husseiny </div>
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<div class="xmsonormal">Contact Number -  33093959</div>
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<div class="xmsonormal">Regards,</div>
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<div class="xmsonormal"><img width="122" height="58" style="width:1.275in;height:.6in" id="x__x005f_x0000_i1027" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2NjAyMzM5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ka2Wo5ONgU1avcIs5w7SOIrwyJTR7JAnkP3CDHFvs5c" data-id="2043366023395" alt="Logo

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<div class="xmsonormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Shubham Chintalwar &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, July 26, 2022 2:19 PM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Mahender Singh &lt;[email-masked]&gt;; Kapil Parmanand Manghnani &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4520505] - Double fees at Max store</div>
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<div class="xmsonormal">Adding <a id="OWAAM30E7572292C345349A1AD58E80170EAC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Kapil Parmanand Manghnani</span></a>
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<div class="xmsonormal">Regards,</div>
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<div class="xmsonormal">Shubham Chintalwar</div>
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<div class="xmsonormal">+974 77963576</div>
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, July 26, 2022 11:47 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mahender Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shubham Chintalwar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4520505] - Double fees at Max store</div>
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<div class="xmsonormal">Hi <a id="OWAAM6478E63D2E894433AC8A9065150A0F7E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mahender Singh</span></a>,</div>
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<div class="xmsonormal">Reminder to check for below double deduction issue of QAR 44 at Max Store Mall Qatar Branch.</div>
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<div class="xmsonormal">Full name - Reham Abd El Monem Ali El Husseiny </div>
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<div class="xmsonormal">Contact Number -  33093959</div>
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<div class="xmsonormal">Regards,</div>
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<div class="xmsonormal"><img width="122" height="58" style="width:1.275in;height:.6in" id="x_Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2NjAyMzM5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ka2Wo5ONgU1avcIs5w7SOIrwyJTR7JAnkP3CDHFvs5c" data-id="2043366023395" alt="Logo

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<div class="xmsonormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Akshay Berry <br>
<b>Sent:</b> Thursday, July 21, 2022 5:15 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mahender Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shubham Chintalwar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4520505] - Double fees at Max store</div>
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<div class="xmsonormal">Hi <a id="OWAAM352E7862606C4683A530181E1CA5E255" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mahender</span></a>,</div>
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<div class="xmsonormal">Could you please assist to sort out a store related refund complaint.</div>
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<div class="xmsonormal">Full name - Reham Abd El Monem Ali El Husseiny </div>
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<div class="xmsonormal">Contact Number -  33093959</div>
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<div class="xmsonormal">Regards,</div>
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<div class="xmsonormal"><img width="122" height="58" style="width:1.275in;height:.6in" id="x_Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2NjAyMzM5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ka2Wo5ONgU1avcIs5w7SOIrwyJTR7JAnkP3CDHFvs5c" data-id="2043366023395" alt="Logo

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<div class="xmsonormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="xmsonormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, June 20, 2022 2:18 PM<br>
<b>To:</b> Shubham Chintalwar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4520505] - Double fees at Max store</div>
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<em><span style='font-size:10.5pt;font-family:"-apple-system",serif'>​</span></em><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Customer complaining about a double fee deduction.<br>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Find the attachments below:<br>
Full name - Reham Abd El Monem Ali El Husseiny </span></div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Contact Number -  33093959 </span></div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Kindly check and do the needful.</span></div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank you for your help!<br>
Regards,</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4520505:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2043366023396'>attachment.eml</a>