Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jul 2022 05:15:49 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and
  process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97455091890            07:16 PM, 30th Jul                   Aya                   Hello Ambatiram, I am Aya, thank you for contacting us. how may I help you today.           07:17 PM, 30th Jul                     hi                    Hi           07:18 PM, 30th Jul                     hi                    Could you please check the refund status for my order           07:18 PM, 30th Jul                     hi                    we have successfully processed your refund for return 1002903325 for order 4679030890.           07:18 PM, 30th Jul                     hi                    This message I recei
 ved           07:18 PM, 30th Jul                     hi                    But money did not receive last time along with other items refund           07:19 PM, 30th Jul                     hi                    Please check the status           07:19 PM, 30th Jul                   Aya                    regarding this order 4679402929 we would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           07:19 PM, 30th Jul                     hi                    I returned shoes           07:19 PM, 30th Jul                     hi                    More than 1 week over           07:19 PM, 30th Jul                   Aya                   regarding the order 4679030890 and the item T
 extured Lace-Up Brogue Shoes  We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.            07:20 PM, 30th Jul                     hi                    Some issue is there it seems           07:20 PM, 30th Jul                     hi                    Other items I got refund           07:20 PM, 30th Jul                   Aya                   we will get in touch with you at the soonest           07:21 PM, 30th Jul                     hi                    Ok           07:21 PM, 30th Jul                     hi                    Thank you           07:21 PM, 30th Jul                   Aya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:22 PM, 30th Jul                                          View
  conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4670590