Subject: Ticket Assigned - Conversation with sumitha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jul 2022 08:04:44 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sumitha sumitha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sumitha Bot:  Hi Sumitha ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097332323416            11:52 AM, 30th Jul                   Sohaib                   Hi Sumitha ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:54 AM, 30th Jul                     sumitha                    Refund information i need           11:54 AM, 30th Jul                     sumitha                    7377188616This is the order number           11:54 AM, 30th Jul                   Sohaib                   We would like to inform you that we have processed the refund of amount (BHD 5.5) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           11:56 AM, 30th Jul                   Sohaib                   Is there anything else I can help you with?           12:00 PM, 30th Jul                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:04 PM, 30th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4668888