Subject: Ticket Assigned - Conversation with mary lamarka luiz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jul 2022 06:22:38 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mary lamarka luiz mary lamarka luiz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mary lamarka luiz Bot:  Hi Mary Lamarka Luiz ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0526987798            10:14 AM, 30th Jul                   Sohaib                   Hi Mary  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:15 AM, 30th Jul                   Sohaib                   Hi, Mary would you please let us know how we can help you with your order : 9578365460           10:17 AM, 30th Jul                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           10:18 AM, 30th Jul                   Sohaib                   Hi Mary, I have not received a response from you still, please confirm if we are still connected?           10:20 AM, 30th Jul                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered queries.           10:21 AM, 30th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4668647