Subject: Ticket Assigned - RE: [Tata Communications] Re: RE: Unable to use gift Voucher - Max Fashion online
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jul 2022 02:27:23 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: [Tata Communications] Re: RE: Unable to use gift Voucher - Max Fashion online Hi,

How you can mention it as Resolved, still the problem not rectified.

Regards,

Prakash M
Corporate Services-FIM
Tata Communications Limited
VSB, # 2, KEB Layout, Geddalahalli,
Sanjaynagar Main Road, Bengaluru – 560094
Karnataka, India
Direct +91 80 6659 4804   |  Fax +91 80 6659 4816   |  IP 514804 |  Mobile +91 99805 14547
[email-masked]<mailto:[email-masked]>
Be Good, never try to prove it.
<http://tatacommunications.com/>

www.tatacommunications.com<http://www.tatacommunications.com/>
<https://twitter.com/#!/tata_comm>
 @tata_comm<https://twitter.com/#!/tata_comm>

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From: Ask HR <[email-masked]>
Sent: 29 July 2022 10:31
To: Prakash.M <[email-masked]>
Cc: Vantage Circle <[email-masked]>
Subject: [Tata Communications] Re: RE: Unable to use gift Voucher - Max Fashion online

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##- Please type your reply above this line -##

Your request (319551) has been updated. To add additional comments, reply to this email.
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Ask HR Advisor (Tata Communications)

Jul 29, 2022, 10:30 GMT+5:30
Dear Prakash,

We understand your concern. However, if you have followed all the terms and conditions and the process as guided by Vantage circle but still there is a problem that you are facing connecting to the third party vendor server (Max) we request you to contact Max customer care.

Also please note, once the the vouchers are availed against the points received on the Applause portal we would not be able to refund/add the equivalent points back in your wallet. We also do not issue any physical vouchers nor do we encourage the same. Applause portal is a digital form of R&R portal.

Since there is no further action pending at our end we are setting the status of the ticket to "Solved".

However, if you have any further questions or require any clarification, please feel free to reach out to us in the next 3 days and we will be happy to assist. If we do not hear from you within 3 days, the ticket will be automatically completed.

Kind Regards,
Ask HR

Toll Free Number: 18004199777 | IP: 7777/ #7<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftatacommunications10.zendesk.com%2Fhc%2Frequests%2F7&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=nfGhFOHUZbnRVyPetAN8dPgDAhwWOWKjunSYksHUIWU%3D&reserved=0> | [email-masked]<mailto:[email-masked]> |Ask HR Portal<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftatacommunications10.zendesk.com%2Fhc%2Fen-us&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=pHaFIRcnbF%2F5bTI%2Fj%2FufLtjegXoiSmygOanoFAHYGGA%3D&reserved=0>

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Prakash M

Jul 29, 2022, 10:16 GMT+5:30
Hi,

We have done all the excises what you suggested, do one thing share offline gift coupons to my address, else reverse the points and confirm.

Regards,

Prakash M
Corporate Services-FIM

Tata Communications Limited
VSB, # 2, KEB Layout, Geddalahalli,
Sanjaynagar Main Road,
Bengaluru – 560094

Karnataka, India

+91 80 6659 4804  IP 514804 |  Mobile +91 99805 14547
[email-masked]<mailto:[email-masked]>

Be Good, never try to prove it.

www.tatacommunications.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.tatacommunications.com%2F&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=kosjOqHbzpLOfj9JhndKzrqP4u3OKMowEVdrxPpILuA%3D&reserved=0>

 @tata_comm

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Vantage Circle

Jul 29, 2022, 00:59 GMT+5:30
Hi Prakash.M,

We would like to inform we provide points that can be redeemed to gift vouchers. We send the details of the gift card to the registered email ID and we sent the gift cars with full balance amount, Please be informed that the issue here is not with the gift card but the sevice provider. Try to clear the cookies and cache and then use a diffent browser to log back in, also kindly use home network and make sure that you have good stable internet connection.

We appreciate you being a Vantage Circle customer and please let us know if we can be of further assistance.

Regards,
Udayan

On Fri, 29 Jul at 12:49 AM , Prakash.M <[email-masked]<mailto:[email-masked]>> wrote:
Hi,

Again I tried as you said, but getting same error.

To HR team: need your intervention on this. I think this vendor not supporting our gift coupons. It is better to ask them to reverse the 4500 Points

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Regards,

Prakash M
Corporate Services-FIM
Tata Communications Limited
VSB, # 2, KEB Layout, Geddalahalli,
Sanjaynagar Main Road, Bengaluru – 560094
Karnataka, India
Direct +91 80 6659 4804   |  Fax +91 80 6659 4816   |  IP 514804 |  Mobile +91 99805 14547
[email-masked]<mailto:[email-masked]>
Be Good, never try to prove it.
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NTE1NDA4OTUxMywiZG9tYWluIjoidmFudGFnZWNpcmNsZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTkzMjE4fQ.e9FU3wnOLpnrSYC3VY3nEpjbQ28afiLx0e2Pr8Pz5Fs][https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NTE1NDA4OTUxNCwiZG9tYWluIjoidmFudGFnZWNpcmNsZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTkzMjE4fQ.KA8_fFU-wSB2nqXauitHjrDEVFYDY4LczGs29bARYmg]<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Ftatacommunications.com%2F&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=yCFD0bPIY4W8MK3IUnU1gc7kYZ%2Ba4QZm04ZXJwsDjQs%3D&reserved=0>

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 @tata_comm<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2F%23!%2Ftata_comm&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=IP5XLR8PtrvQ0os%2FRtc6XJ2OPwKmHYkoBir0Qziueg0%3D&reserved=0>

This e-mail and any attachments are confidential and may be legally privileged or otherwise exempt from disclosure.
If you are not the intended recipient, any unauthorised use, dissemination, distribution or reproduction of this message
is strictly prohibited. If this e-mail is received in error, please contact Tata Communications at +65 6632 6763 or e-mail
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permanently delete it from your system along with any of its attachments.

From: Vantage Circle <[email-masked]<mailto:[email-masked]>>
Sent: 28 July 2022 00:40
To: Prakash.M <[email-masked]<mailto:[email-masked]>>
Cc: AskHR <[email-masked]<mailto:[email-masked]>>
Subject: Re: Unable to use gift Voucher - Max Fashion online

Hi Prakash.M,

Kindly clear the cookies and cache and use a different browser to log in as it is a service provider issue. Try to redeem after some time.

We appreciate you being a Vantage Circle customer and please let us know if we can be of further assistance.

Regards,
Udayan

On Wed, 27 Jul at 11:48 PM , Prakash.M <[email-masked]<mailto:[email-masked]>> wrote:
Hi,

We tried all aspects mentioned in gift coupon and your mail advice, getting attached error. Do the needful if not possible at your end make arrangement for returning Points.

To TCL HR team: do the needful.

Regards,

Prakash M
Corporate Services-FIM
Tata Communications Limited
VSB, # 2, KEB Layout, Geddalahalli,
Sanjaynagar Main Road, Bengaluru – 560094
Karnataka, India
Direct +91 80 6659 4804   |  Fax +91 80 6659 4816   |  IP 514804 |  Mobile +91 99805 14547
[email-masked]<mailto:[email-masked]>
Be Good, never try to prove it.
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NTE1NDAzMjk5MCwiZG9tYWluIjoidmFudGFnZWNpcmNsZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTkzMjE4fQ.XsSzU4rqXJDGgIMUes7VTk-5FIXcdnuKwx82OKQjSZU][https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NTE1NDAzMjk5MSwiZG9tYWluIjoidmFudGFnZWNpcmNsZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTkzMjE4fQ.pg2pfPcjxOx5FJPKoB1VZBOjf6fwuhJgGSt0YJJYmP8]<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Ftatacommunications.com%2F&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=yCFD0bPIY4W8MK3IUnU1gc7kYZ%2Ba4QZm04ZXJwsDjQs%3D&reserved=0>

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 @tata_comm<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2F%23!%2Ftata_comm&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=IP5XLR8PtrvQ0os%2FRtc6XJ2OPwKmHYkoBir0Qziueg0%3D&reserved=0>

This e-mail and any attachments are confidential and may be legally privileged or otherwise exempt from disclosure.
If you are not the intended recipient, any unauthorised use, dissemination, distribution or reproduction of this message
is strictly prohibited. If this e-mail is received in error, please contact Tata Communications at +65 6632 6763 or e-mail
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permanently delete it from your system along with any of its attachments.

From: Vantage Circle <[email-masked]<mailto:[email-masked]>>
Sent: 27 July 2022 21:54
To: Prakash.M <[email-masked]<mailto:[email-masked]>>
Subject: Re: Unable to use gift Voucher - Max Fashion online

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Hi Prakash.M,

Thanks for contacting Vantage Circle support.
​
​
Please note the Gift Cards shared by us had the full balance amount. KIndly read the terms and conditions before trying to redeem:
​
​
HOW TO REDEEM

  *   Select Merchandise
  *   Go To Cart
  *   Select GC as Payment Mode
  *   Enter 16 digit Code and Pin Number
  *   Balance Payment By Debit/Card.

Terms and conditions:

  1.  Max E-Gift Cards are provided by Landmark Online India Private Limited. Max E-Gift Cards are redeemable only through online stores and apps of Max, Home Center and Lifestyle on maxfashion.in; lifestylestores.com; homecentre.in.
  2.  Max E-Gift Cards cannot be redeemed at the physical / brick and mortar stores of Max, Home Center and Lifestyle.
  3.  Max E-Gift Cards have a validity of 12 months from the date of purchase / activation, whichever is later.
  4.  The value of Max E-Gift Cards will range from Rs.100/- to Rs. 2000/-.
  5.  Max E-Gift Cards can be partially redeemed. In case the value of the merchandise exceeds the value of the E-Gift card, the difference shall be paid by the bearer, no cash refunds/credit note shall be issued to the bearer for unused part of the E-Gift card.
  6.  Max E-Gift Cards cannot be exchanged or redeemed for cash, under any circumstances.
  7.  For balance enquiry visit maxfashion.in; lifestylestores.com; homecentre.in.
  8.  The E-Gift card number and the PIN are required for redemption.
  9.  Max E-Gift Cards are valid and redeemable during all Sales and Promotions on the website and apps.
  10. No replacement/compensation is permissible for lost or damaged E- Gift cards.
  11. Once the eGift card is issued, Landmark Online India Private Limited will not entertain any request for cancellation. Any exchange by the bearer will be considered a valid and legal discharge of Landmark Online India’s liability.
  12. Max Gift Card redemption is provided on “as-is” and “as-available” basis.
  13. Landmark Online India Private Limited reserves the right to amend, withdraw eGift Card services along with these terms at its discretion, without prior notice.
  14. Landmark Online India Private Limited shall not assume any liability in case the Max e-gift card pin gets stolen/compromised due to fraud, date theft, negligence, phishing, or any other illegal activity. Under these circumstances Landmark Online India Private Limited shall neither be liable to replace the eGift card nor refund the cash. Customer further indemnifies and holds Landmark Online India Private Limited harmless from any claims arising out of these circumstances.
  15. All grievances shall be referred to Landmark Online India Private Limited & the decision of the company shall be final & binding.
  16. All disputes are subject to exclusive jurisdiction of Bangalore Courts.
  17. The total liability of Landmark Online India Private Limited for all demands, claims, actions, causes of action, proceedings, suits, assessments, losses, damages, liabilities, costs and expenses shall be limited to the value of the Lifestyle E-Gift cards issued to the customer.

We appreciate you being a Vantage Circle customer and please let us know if we can be of further assistance.

Regards,
Udayan

168246:193218
168246:193218
168246:193218

[https://secure.gravatar.com/avatar/ccc9b2ed70d4569812671a17dbe80480?size=40&default=https%3A%2F%2Fassets.zendesk.com%2Fimages%2F2016%2Fdefault-avatar-80.png&r=g]

Prakash M

Jul 29, 2022, 00:49 GMT+5:30

Hi,

Again I tried as you said, but getting same error.

To HR team: need your intervention on this. I think this vendor not supporting our gift coupons. It is better to ask them to reverse the 4500 Points

[https://tatacommunications10.zendesk.com/attachments/token/InV514akhwmwZGPPkyrPVfUTI/?name=image001.png]

[https://tatacommunications10.zendesk.com/attachments/token/i9JBql1eDJxPoFALNAg2lhXKj/?name=image002.png]

[https://tatacommunications10.zendesk.com/attachments/token/J7KO2YZlHClIZ0SR0AWdv274Q/?name=image003.png]

Regards,

Prakash M
Corporate Services-FIM

Tata Communications Limited
VSB, # 2, KEB Layout, Geddalahalli,

Sanjaynagar Main Road, Bengaluru – 560094

Karnataka, India

Direct +91 80 6659 4804   |  Fax +91 80 6659 4816   |  IP 514804 |  Mobile +91 99805 14547
[email-masked]<mailto:[email-masked]>

Be Good, never try to prove it.

[https://tatacommunications10.zendesk.com/attachments/token/8ek2oF6WeaPgSJ9ksNTUXyQ2Y/?name=image004.jpg][https://tatacommunications10.zendesk.com/attachments/token/e0AH6TAbj0kNXdOcB5GxJiUOi/?name=image005.gif]<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Ftatacommunications.com%2F&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=yCFD0bPIY4W8MK3IUnU1gc7kYZ%2Ba4QZm04ZXJwsDjQs%3D&reserved=0>

www.tatacommunications.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.tatacommunications.com%2F&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=kosjOqHbzpLOfj9JhndKzrqP4u3OKMowEVdrxPpILuA%3D&reserved=0>

[https://tatacommunications10.zendesk.com/attachments/token/zoDGuqF9gWpf7E1fD0cajCpp2/?name=image006.png]<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2F%23!%2Ftata_comm&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=IP5XLR8PtrvQ0os%2FRtc6XJ2OPwKmHYkoBir0Qziueg0%3D&reserved=0>

 @tata_comm<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2F%23!%2Ftata_comm&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=IP5XLR8PtrvQ0os%2FRtc6XJ2OPwKmHYkoBir0Qziueg0%3D&reserved=0>

This e-mail and any attachments are confidential and may be legally privileged or otherwise exempt from disclosure.
If you are not the intended recipient, any unauthorised use, dissemination, distribution or reproduction of this message
is strictly prohibited. If this e-mail is received in error, please contact Tata Communications at +65 6632 6763 or e-mail
its Legal Department<mailto:[email-masked]>, quoting the name of the sender, date and the e-mail address to which it has been sent and then
permanently delete it from your system along with any of its attachments.

From: Vantage Circle <[email-masked]<mailto:[email-masked]>>
Sent: 28 July 2022 00:40
To: Prakash.M <[email-masked]<mailto:[email-masked]>>
Cc: AskHR <[email-masked]<mailto:[email-masked]>>
Subject: Re: Unable to use gift Voucher - Max Fashion online

Hi Prakash.M,

Kindly clear the cookies and cache and use a different browser to log in as it is a service provider issue. Try to redeem after some time.

We appreciate you being a Vantage Circle customer and please let us know if we can be of further assistance.

Regards,

Udayan

On Wed, 27 Jul at 11:48 PM , Prakash.M <[email-masked]<mailto:[email-masked]>> wrote:

Hi,

We tried all aspects mentioned in gift coupon and your mail advice, getting attached error. Do the needful if not possible at your end make arrangement for returning Points.

To TCL HR team: do the needful.

Regards,

Prakash M
Corporate Services-FIM

Tata Communications Limited
VSB, # 2, KEB Layout, Geddalahalli,

Sanjaynagar Main Road, Bengaluru – 560094

Karnataka, India

Direct +91 80 6659 4804   |  Fax +91 80 6659 4816   |  IP 514804 |  Mobile +91 99805 14547
[email-masked]<mailto:[email-masked]>

Be Good, never try to prove it.

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NTE1NDAzMjk5MCwiZG9tYWluIjoidmFudGFnZWNpcmNsZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTkzMjE4fQ.XsSzU4rqXJDGgIMUes7VTk-5FIXcdnuKwx82OKQjSZU][https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NTE1NDAzMjk5MSwiZG9tYWluIjoidmFudGFnZWNpcmNsZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTkzMjE4fQ.pg2pfPcjxOx5FJPKoB1VZBOjf6fwuhJgGSt0YJJYmP8]<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Ftatacommunications.com%2F&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=yCFD0bPIY4W8MK3IUnU1gc7kYZ%2Ba4QZm04ZXJwsDjQs%3D&reserved=0>

www.tatacommunications.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.tatacommunications.com%2F&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=kosjOqHbzpLOfj9JhndKzrqP4u3OKMowEVdrxPpILuA%3D&reserved=0>

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 @tata_comm<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2F%23!%2Ftata_comm&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=IP5XLR8PtrvQ0os%2FRtc6XJ2OPwKmHYkoBir0Qziueg0%3D&reserved=0>

This e-mail and any attachments are confidential and may be legally privileged or otherwise exempt from disclosure.
If you are not the intended recipient, any unauthorised use, dissemination, distribution or reproduction of this message
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permanently delete it from your system along with any of its attachments.

From: Vantage Circle <[email-masked]<mailto:[email-masked]>>
Sent: 27 July 2022 21:54
To: Prakash.M <[email-masked]<mailto:[email-masked]>>
Subject: Re: Unable to use gift Voucher - Max Fashion online

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Hi Prakash.M,

Thanks for contacting Vantage Circle support.
​
​

Please note the Gift Cards shared by us had the full balance amount. KIndly read the terms and conditions before trying to redeem:
​
​

HOW TO REDEEM

  *   Select Merchandise
  *   Go To Cart
  *   Select GC as Payment Mode
  *   Enter 16 digit Code and Pin Number
  *   Balance Payment By Debit/Card.

Terms and conditions:

  1.  Max E-Gift Cards are provided by Landmark Online India Private Limited. Max E-Gift Cards are redeemable only through online stores and apps of Max, Home Center and Lifestyle on maxfashion.in; lifestylestores.com; homecentre.in.
  2.  Max E-Gift Cards cannot be redeemed at the physical / brick and mortar stores of Max, Home Center and Lifestyle.
  3.  Max E-Gift Cards have a validity of 12 months from the date of purchase / activation, whichever is later.
  4.  The value of Max E-Gift Cards will range from Rs.100/- to Rs. 2000/-.
  5.  Max E-Gift Cards can be partially redeemed. In case the value of the merchandise exceeds the value of the E-Gift card, the difference shall be paid by the bearer, no cash refunds/credit note shall be issued to the bearer for unused part of the E-Gift card.
  6.  Max E-Gift Cards cannot be exchanged or redeemed for cash, under any circumstances.
  7.  For balance enquiry visit maxfashion.in; lifestylestores.com; homecentre.in.
  8.  The E-Gift card number and the PIN are required for redemption.
  9.  Max E-Gift Cards are valid and redeemable during all Sales and Promotions on the website and apps.
  10. No replacement/compensation is permissible for lost or damaged E- Gift cards.
  11. Once the eGift card is issued, Landmark Online India Private Limited will not entertain any request for cancellation. Any exchange by the bearer will be considered a valid and legal discharge of Landmark Online India’s liability.
  12. Max Gift Card redemption is provided on “as-is” and “as-available” basis.
  13. Landmark Online India Private Limited reserves the right to amend, withdraw eGift Card services along with these terms at its discretion, without prior notice.
  14. Landmark Online India Private Limited shall not assume any liability in case the Max e-gift card pin gets stolen/compromised due to fraud, date theft, negligence, phishing, or any other illegal activity. Under these circumstances Landmark Online India Private Limited shall neither be liable to replace the eGift card nor refund the cash. Customer further indemnifies and holds Landmark Online India Private Limited harmless from any claims arising out of these circumstances.
  15. All grievances shall be referred to Landmark Online India Private Limited & the decision of the company shall be final & binding.
  16. All disputes are subject to exclusive jurisdiction of Bangalore Courts.
  17. The total liability of Landmark Online India Private Limited for all demands, claims, actions, causes of action, proceedings, suits, assessments, losses, damages, liabilities, costs and expenses shall be limited to the value of the Lifestyle E-Gift cards issued to the customer.

We appreciate you being a Vantage Circle customer and please let us know if we can be of further assistance.

Regards,

Udayan

On Wed, 27 Jul at 6:58 PM , Prakash.M <[email-masked]<mailto:[email-masked]>> wrote:

Hi,

I am unable to redeem online voucher with Max Fasihion, look in to the same.

Regards,

Prakash M

Corporate Services-FIM

Tata Communications Limited

VSB, # 2, KEB Layout, Geddalahalli,

Sanjaynagar Main Road,

Bengaluru – 560094

Karnataka, India

+91 80 6659 4804  IP 514804 |  Mobile +91 99805 14547

[email-masked]<mailto:[email-masked]>

Be Good, never try to prove it.

www.tatacommunications.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.tatacommunications.com%2F&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=kosjOqHbzpLOfj9JhndKzrqP4u3OKMowEVdrxPpILuA%3D&reserved=0>

 @tata_comm

This e-mail and any attachments are confidential and may be legally privileged or otherwise exempt from disclosure.

If you are not the intended recipient, any unauthorised use, dissemination, distribution or reproduction of this message

is strictly prohibited. If this e-mail is received in error, please contact Tata Communications at +65 6632 6763 or e-mail

its Legal Department, quoting the name of the sender, date and the e-mail address to which it has been sent and then

permanently delete it from your system along with any of its attachments

168246:193218

168246:193218

[https://secure.gravatar.com/avatar/b2ea6e1d853b4b114f5334797999d922?size=40&default=https%3A%2F%2Fassets.zendesk.com%2Fimages%2F2016%2Fdefault-avatar-80.png&r=g]

Ask HR Advisor (Tata Communications)

Jul 28, 2022, 11:08 GMT+5:30
Dear Prakash,

Request you to follow the instructions as mentioned by vantage circle. Please let us know if the issue persists.

Since there is no further action pending at our end we are setting the status of the ticket to "Solved".

However, if you have any further questions or require any clarification, please feel free to reach out to us in the next 3 days and we will be happy to assist. If we do not hear from you within 3 days, the ticket will be automatically completed.

Kind Regards,
Ask HR

Toll Free Number: 18004199777 | IP: 7777/ #7<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftatacommunications10.zendesk.com%2Fhc%2Frequests%2F7&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=nfGhFOHUZbnRVyPetAN8dPgDAhwWOWKjunSYksHUIWU%3D&reserved=0> | [email-masked]<mailto:[email-masked]> |Ask HR Portal<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftatacommunications10.zendesk.com%2Fhc%2Fen-us&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618093179%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=pHaFIRcnbF%2F5bTI%2Fj%2FufLtjegXoiSmygOanoFAHYGGA%3D&reserved=0>

Escalation Matrix:
Level 01: [email-masked]<mailto:[email-masked]>
Level 02: [email-masked]<mailto:[email-masked]>

Did you know you can get answers to FAQs through AskEVA also? Download EVA By TATA COMMUNICATIONS now !<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgeteva.azurewebsites.net%2Fuser&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618249409%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=kHvC0uT%2B6PNrNxt%2FjS74xvmzIRhE6%2FsvtH%2FCiwj5l6s%3D&reserved=0>

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Vantage Circle

Jul 28, 2022, 00:39 GMT+5:30
Hi Prakash.M,

Kindly clear the cookies and cache and use a different browser to log in as it is a service provider issue. Try to redeem after some time.

We appreciate you being a Vantage Circle customer and please let us know if we can be of further assistance.

Regards,
Udayan

On Wed, 27 Jul at 11:48 PM , Prakash.M <[email-masked]<mailto:[email-masked]>> wrote:
Hi,

We tried all aspects mentioned in gift coupon and your mail advice, getting attached error. Do the needful if not possible at your end make arrangement for returning Points.

To TCL HR team: do the needful.

Regards,

Prakash M
Corporate Services-FIM
Tata Communications Limited
VSB, # 2, KEB Layout, Geddalahalli,
Sanjaynagar Main Road, Bengaluru – 560094
Karnataka, India
Direct +91 80 6659 4804   |  Fax +91 80 6659 4816   |  IP 514804 |  Mobile +91 99805 14547
[email-masked]<mailto:[email-masked]>
Be Good, never try to prove it.
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NTE1NDAzMjk5MCwiZG9tYWluIjoidmFudGFnZWNpcmNsZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTkzMjE4fQ.XsSzU4rqXJDGgIMUes7VTk-5FIXcdnuKwx82OKQjSZU][https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NTE1NDAzMjk5MSwiZG9tYWluIjoidmFudGFnZWNpcmNsZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTkzMjE4fQ.pg2pfPcjxOx5FJPKoB1VZBOjf6fwuhJgGSt0YJJYmP8]<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Ftatacommunications.com%2F&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618249409%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=nzmfhPYLTQKSNARvO0WbEGQxVVS7K6rnOs3hMHFzf%2FQ%3D&reserved=0>

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This e-mail and any attachments are confidential and may be legally privileged or otherwise exempt from disclosure.
If you are not the intended recipient, any unauthorised use, dissemination, distribution or reproduction of this message
is strictly prohibited. If this e-mail is received in error, please contact Tata Communications at +65 6632 6763 or e-mail
its Legal Department<mailto:[email-masked]>, quoting the name of the sender, date and the e-mail address to which it has been sent and then
permanently delete it from your system along with any of its attachments.

From: Vantage Circle <[email-masked]<mailto:[email-masked]>>
Sent: 27 July 2022 21:54
To: Prakash.M <[email-masked]<mailto:[email-masked]>>
Subject: Re: Unable to use gift Voucher - Max Fashion online

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Hi Prakash.M,

Thanks for contacting Vantage Circle support.
​
​
Please note the Gift Cards shared by us had the full balance amount. KIndly read the terms and conditions before trying to redeem:
​
​
HOW TO REDEEM

  *   Select Merchandise
  *   Go To Cart
  *   Select GC as Payment Mode
  *   Enter 16 digit Code and Pin Number
  *   Balance Payment By Debit/Card.

Terms and conditions:

  1.  Max E-Gift Cards are provided by Landmark Online India Private Limited. Max E-Gift Cards are redeemable only through online stores and apps of Max, Home Center and Lifestyle on maxfashion.in; lifestylestores.com; homecentre.in.
  2.  Max E-Gift Cards cannot be redeemed at the physical / brick and mortar stores of Max, Home Center and Lifestyle.
  3.  Max E-Gift Cards have a validity of 12 months from the date of purchase / activation, whichever is later.
  4.  The value of Max E-Gift Cards will range from Rs.100/- to Rs. 2000/-.
  5.  Max E-Gift Cards can be partially redeemed. In case the value of the merchandise exceeds the value of the E-Gift card, the difference shall be paid by the bearer, no cash refunds/credit note shall be issued to the bearer for unused part of the E-Gift card.
  6.  Max E-Gift Cards cannot be exchanged or redeemed for cash, under any circumstances.
  7.  For balance enquiry visit maxfashion.in; lifestylestores.com; homecentre.in.
  8.  The E-Gift card number and the PIN are required for redemption.
  9.  Max E-Gift Cards are valid and redeemable during all Sales and Promotions on the website and apps.
  10. No replacement/compensation is permissible for lost or damaged E- Gift cards.
  11. Once the eGift card is issued, Landmark Online India Private Limited will not entertain any request for cancellation. Any exchange by the bearer will be considered a valid and legal discharge of Landmark Online India’s liability.
  12. Max Gift Card redemption is provided on “as-is” and “as-available” basis.
  13. Landmark Online India Private Limited reserves the right to amend, withdraw eGift Card services along with these terms at its discretion, without prior notice.
  14. Landmark Online India Private Limited shall not assume any liability in case the Max e-gift card pin gets stolen/compromised due to fraud, date theft, negligence, phishing, or any other illegal activity. Under these circumstances Landmark Online India Private Limited shall neither be liable to replace the eGift card nor refund the cash. Customer further indemnifies and holds Landmark Online India Private Limited harmless from any claims arising out of these circumstances.
  15. All grievances shall be referred to Landmark Online India Private Limited & the decision of the company shall be final & binding.
  16. All disputes are subject to exclusive jurisdiction of Bangalore Courts.
  17. The total liability of Landmark Online India Private Limited for all demands, claims, actions, causes of action, proceedings, suits, assessments, losses, damages, liabilities, costs and expenses shall be limited to the value of the Lifestyle E-Gift cards issued to the customer.

We appreciate you being a Vantage Circle customer and please let us know if we can be of further assistance.

Regards,
Udayan

On Wed, 27 Jul at 6:58 PM , Prakash.M <[email-masked]<mailto:[email-masked]>> wrote:
Hi,

I am unable to redeem online voucher with Max Fasihion, look in to the same.

Regards,

Prakash M
Corporate Services-FIM

Tata Communications Limited
VSB, # 2, KEB Layout, Geddalahalli,
Sanjaynagar Main Road,
Bengaluru – 560094

Karnataka, India

+91 80 6659 4804  IP 514804 |  Mobile +91 99805 14547
[email-masked]<mailto:[email-masked]>

Be Good, never try to prove it.

www.tatacommunications.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.tatacommunications.com%2F&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618249409%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0Tu7I2r30G5SkQAM2NOfOEsSANiAxTWamFJUiLgXvWU%3D&reserved=0>

 @tata_comm

This e-mail and any attachments are confidential and may be legally privileged or otherwise exempt from disclosure.
If you are not the intended recipient, any unauthorised use, dissemination, distribution or reproduction of this message
is strictly prohibited. If this e-mail is received in error, please contact Tata Communications at +65 6632 6763 or e-mail
its Legal Department, quoting the name of the sender, date and the e-mail address to which it has been sent and then
permanently delete it from your system along with any of its attachments
168246:193218
168246:193218

[https://secure.gravatar.com/avatar/ccc9b2ed70d4569812671a17dbe80480?size=40&default=https%3A%2F%2Fassets.zendesk.com%2Fimages%2F2016%2Fdefault-avatar-80.png&r=g]

Prakash M

Jul 27, 2022, 23:48 GMT+5:30

Hi,

We tried all aspects mentioned in gift coupon and your mail advice, getting attached error. Do the needful if not possible at your end make arrangement for returning Points.

To TCL HR team: do the needful.

Regards,

Prakash M
Corporate Services-FIM

Tata Communications Limited
VSB, # 2, KEB Layout, Geddalahalli,

Sanjaynagar Main Road, Bengaluru – 560094

Karnataka, India

Direct +91 80 6659 4804   |  Fax +91 80 6659 4816   |  IP 514804 |  Mobile +91 99805 14547
[email-masked]<mailto:[email-masked]>

Be Good, never try to prove it.

[https://tatacommunications10.zendesk.com/attachments/token/cTjrS4MxlPoH0WgfYd6Fy2fpC/?name=image001.jpg][https://tatacommunications10.zendesk.com/attachments/token/h7ff8xzd3fwVXQj6QjOWBRDn7/?name=image002.gif]<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Ftatacommunications.com%2F&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618249409%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=nzmfhPYLTQKSNARvO0WbEGQxVVS7K6rnOs3hMHFzf%2FQ%3D&reserved=0>

www.tatacommunications.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.tatacommunications.com%2F&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618249409%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0Tu7I2r30G5SkQAM2NOfOEsSANiAxTWamFJUiLgXvWU%3D&reserved=0>

[https://tatacommunications10.zendesk.com/attachments/token/QtkAG2d3M2tGf0eGijc5vi9fr/?name=image003.png]<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2F%23!%2Ftata_comm&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618249409%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=5GQXH%2BZsPi6cQlkxDFaqdTyydO7bwJNcTDbByoqqI5Y%3D&reserved=0>

 @tata_comm<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2F%23!%2Ftata_comm&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618249409%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=5GQXH%2BZsPi6cQlkxDFaqdTyydO7bwJNcTDbByoqqI5Y%3D&reserved=0>

This e-mail and any attachments are confidential and may be legally privileged or otherwise exempt from disclosure.
If you are not the intended recipient, any unauthorised use, dissemination, distribution or reproduction of this message
is strictly prohibited. If this e-mail is received in error, please contact Tata Communications at +65 6632 6763 or e-mail
its Legal Department<mailto:[email-masked]>, quoting the name of the sender, date and the e-mail address to which it has been sent and then
permanently delete it from your system along with any of its attachments.

From: Vantage Circle <[email-masked]>
Sent: 27 July 2022 21:54
To: Prakash.M <[email-masked]>
Subject: Re: Unable to use gift Voucher - Max Fashion online

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Hi Prakash.M,

Thanks for contacting Vantage Circle support.
​
​

Please note the Gift Cards shared by us had the full balance amount. KIndly read the terms and conditions before trying to redeem:
​
​

HOW TO REDEEM

  *   Select Merchandise
  *   Go To Cart
  *   Select GC as Payment Mode
  *   Enter 16 digit Code and Pin Number
  *   Balance Payment By Debit/Card.

Terms and conditions:

  1.  Max E-Gift Cards are provided by Landmark Online India Private Limited. Max E-Gift Cards are redeemable only through online stores and apps of Max, Home Center and Lifestyle on maxfashion.in; lifestylestores.com; homecentre.in.
  2.  Max E-Gift Cards cannot be redeemed at the physical / brick and mortar stores of Max, Home Center and Lifestyle.
  3.  Max E-Gift Cards have a validity of 12 months from the date of purchase / activation, whichever is later.
  4.  The value of Max E-Gift Cards will range from Rs.100/- to Rs. 2000/-.
  5.  Max E-Gift Cards can be partially redeemed. In case the value of the merchandise exceeds the value of the E-Gift card, the difference shall be paid by the bearer, no cash refunds/credit note shall be issued to the bearer for unused part of the E-Gift card.
  6.  Max E-Gift Cards cannot be exchanged or redeemed for cash, under any circumstances.
  7.  For balance enquiry visit maxfashion.in; lifestylestores.com; homecentre.in.
  8.  The E-Gift card number and the PIN are required for redemption.
  9.  Max E-Gift Cards are valid and redeemable during all Sales and Promotions on the website and apps.
  10. No replacement/compensation is permissible for lost or damaged E- Gift cards.
  11. Once the eGift card is issued, Landmark Online India Private Limited will not entertain any request for cancellation. Any exchange by the bearer will be considered a valid and legal discharge of Landmark Online India’s liability.
  12. Max Gift Card redemption is provided on “as-is” and “as-available” basis.
  13. Landmark Online India Private Limited reserves the right to amend, withdraw eGift Card services along with these terms at its discretion, without prior notice.
  14. Landmark Online India Private Limited shall not assume any liability in case the Max e-gift card pin gets stolen/compromised due to fraud, date theft, negligence, phishing, or any other illegal activity. Under these circumstances Landmark Online India Private Limited shall neither be liable to replace the eGift card nor refund the cash. Customer further indemnifies and holds Landmark Online India Private Limited harmless from any claims arising out of these circumstances.
  15. All grievances shall be referred to Landmark Online India Private Limited & the decision of the company shall be final & binding.
  16. All disputes are subject to exclusive jurisdiction of Bangalore Courts.
  17. The total liability of Landmark Online India Private Limited for all demands, claims, actions, causes of action, proceedings, suits, assessments, losses, damages, liabilities, costs and expenses shall be limited to the value of the Lifestyle E-Gift cards issued to the customer.

We appreciate you being a Vantage Circle customer and please let us know if we can be of further assistance.

Regards,

Udayan

On Wed, 27 Jul at 6:58 PM , Prakash.M <[email-masked]<mailto:[email-masked]>> wrote:

Hi,

I am unable to redeem online voucher with Max Fasihion, look in to the same.

Regards,

Prakash M

Corporate Services-FIM

Tata Communications Limited

VSB, # 2, KEB Layout, Geddalahalli,

Sanjaynagar Main Road,

Bengaluru – 560094

Karnataka, India

+91 80 6659 4804  IP 514804 |  Mobile +91 99805 14547

[email-masked]<mailto:[email-masked]>

Be Good, never try to prove it.

www.tatacommunications.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.tatacommunications.com%2F&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618249409%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0Tu7I2r30G5SkQAM2NOfOEsSANiAxTWamFJUiLgXvWU%3D&reserved=0>

 @tata_comm

This e-mail and any attachments are confidential and may be legally privileged or otherwise exempt from disclosure.

If you are not the intended recipient, any unauthorised use, dissemination, distribution or reproduction of this message

is strictly prohibited. If this e-mail is received in error, please contact Tata Communications at +65 6632 6763 or e-mail

its Legal Department, quoting the name of the sender, date and the e-mail address to which it has been sent and then

permanently delete it from your system along with any of its attachments

168246:193218

Attachment(s)
gift coupon error.pdf<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftatacommunications10.zendesk.com%2Fattachments%2Ftoken%2FGIf5riYwvDPNjbIODtXAFAprh%2F%3Fname%3Dgift%2Bcoupon%2Berror.pdf&data=05%7C01%7Cprakash.m%40tatacommunications.com%7Ca3dd08390b5741fae30808da711f5292%7C202104622c5e4ec8b3e20be950f292ca%7C0%7C0%7C637946676618249409%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=oYeJle2GIhwsOzFR4I%2Fa2MjhR3rX7GM2Lb7AZbJu46Q%3D&reserved=0>

Ask HR Team

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4668175