Subject: Ticket Assigned - Conversation with azam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 29 Jul 2022 06:57:22 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with azam azam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  azam Bot:  Hi Azam ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6158255139 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553017427            10:50 AM, 29th Jul                   Sohaib                   Hi Azam ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:51 AM, 29th Jul                     azam                    hi           10:51 AM, 29th Jul                     azam                    i received an emai  that my order 6158255139 was not processed           10:52 AM, 29th Jul                     azam                    but amount was deducted           10:52 AM, 29th Jul                     azam                    why           10:52 AM, 29th Jul                     azam                    hello           10:53 AM, 29th Jul                   Sohaib                   We sincerely apologize for any inconvenience caused to you We would advise you to get in touch with the concern team via the link https://www.centrepointstores.com/sa/en/write-to-us For the KSA support team           10:53 AM, 29th Jul                   Sohaib                   We appreciate your understanding and cooperation with us           10:53 AM, 29th Jul                   Sohaib                   Is there anything else I can help you with?           10:55 AM, 29th Jul                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:56 AM, 29th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4666374