Subject: Ticket Assigned - NEED ESCALATION JIRA
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 29 Jul 2022 06:37:04 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  NEED ESCALATION JIRA amal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  can i receive my order before the estimated time? Bot:  Please enter your name Customer:  amal Bot:  Hi Amal ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartkw Bot:  Please enter your order number to continue Customer:  8180077331 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96565804952            10:32 AM, 29th Jul                   Sohaib                   Hi Amal ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:32 AM, 29th Jul                     amal                    لو سمحت           10:33 AM, 29th Jul                     amal                    ابي اغير رقم الهاتف اللي بالطلب           10:33 AM, 29th Jul                     amal                    تم الطلب مسبقًا ولكن رقم الهاتف خطأ وباقي البيانات جميعها صحيحة      رقم الهاتف الصحيح 65804952     رقم الطلب 8180077331           10:33 AM, 29th Jul                   Sohaib                   هل تقصدون الرقم: +96597125533           10:33 AM, 29th Jul                   Sohaib                   سنقوم الان  بارسال الرقم المحدث من قبلكم لشريك النقل ليتم ترتيب التوصيل بناء عليه           10:35 AM, 29th Jul                     amal                    نعم           10:35 AM, 29th Jul                     amal                    شكررررررا اخي العزيز           10:35 AM, 29th Jul                   Sohaib                   هل لديك أي إستفسارات أخرى يمكنني مساعدتك بها؟           10:35 AM, 29th Jul                     amal                    جزاك الله خيرًا وبارك الله فيك           10:35 AM, 29th Jul                     amal                    شكرا           10:35 AM, 29th Jul                   Sohaib                   كان من دواعي سروري أن نكون في خدمتكم. لاتتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.شكراً على تواصلكم معنا.           10:35 AM, 29th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4666349