Subject: New Reply Received - My order was cancelled for 3 times
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jul 2022 09:48:44 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  My order was cancelled for 3 times  Ticket comment <div dir="auto">
<div>Regarding your enquiries at the last email received from splash </div>
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<div dir="auto">Are you serious or this is a joke? </div>
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<div dir="auto">you're asking about my email ?!!</div>
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<div dir="auto">Okay Splash customer services , it's the same email which you sent this message to . </div>
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<div dir="auto">The Mobile number</div>
<div dir="auto"> you already sent 3 messages for cancellation on this number so obviously<br>
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<div dir="auto">It's there with the order details, including country of access without any doubt .<br>
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<div dir="auto">Kindly train your team before dealing with customers . </div>
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<div dir="auto">Again worst experience i I've ever had.  </div>
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<div dir="auto">Dalia Mohamed Abdelaziz </div>
<div dir="auto">00971 56 554 7755 </div>
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<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> </div>
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<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 19 Jul 2022, 5:09 am Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div>Hi Dalia,<br>
</div>
<div><br></div>
<div><span>Thank you for reaching out to us and giving us the opportunity to serve you.<br> </span></div>
<div dir="ltr">We sincerely apologize for the issue you are facing, however, Following the previous email, we would request you to provide us with some more information to fix the for you accordingly </div>
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<div>, please provide us with the following details so that we can forward them for further assistance:</div>
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<div>- email address :</div>
<div>- Country of access</div>
<div>- a type of device used</div>
<div>- Application version.</div>
<div>- System version</div>
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<div style='box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(245,247,249);text-decoration-style:initial;text-decoration-color:initial'><span rel="tempredactor" style='box-sizing:border-box;font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Looking forward to hearing from you.</span></div>
<div> <span> </span>
</div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4625080