Subject: Ticket Assigned - Conversation with hi
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jul 2022 16:23:26 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  /startOver Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your pa
 yment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  /startOver Bot:  Please enter your number Customer:  0561016920            03:46 PM, 15th Jul                     hi                    0551016920           03:47 PM, 15th Jul                   Ziena                   Hi Dear Customer, I'm Zina, how can I help you today?           03:47 PM, 15th Jul                     hi                    This is 
 the number           03:47 PM, 15th Jul                     hi                    I want my order delivery today itself           03:48 PM, 15th Jul                   Ziena                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:48 PM, 15th Jul                     hi                    Yesterday they called they will deliver today           03:48 PM, 15th Jul                     hi                    Today saying tomorrow           03:49 PM, 15th Jul                     hi                    I going in vacation tomorrow morning           03:49 PM, 15th Jul                     hi                    I want it before           03:49 PM, 15th Jul                     hi                    Hi           03:50 PM, 15th Jul                   Ziena                   Accept our apologies for the inconvenience caused.           03:51 PM, 15th Jul                     hi                    Can you call in the number.it is urgent     
       03:51 PM, 15th Jul                     hi                    R u there           03:52 PM, 15th Jul                   Ziena                   sorry for the delay           03:53 PM, 15th Jul                     hi                    Ok           03:53 PM, 15th Jul                     hi                    Hello           03:54 PM, 15th Jul                     hi                    Are you there           03:55 PM, 15th Jul                     hi                    Helloo           03:57 PM, 15th Jul                     hi                    Hi           03:57 PM, 15th Jul                     hi                    What is this           04:00 PM, 15th Jul                   Ziena                   Please accept our apologies for the inconvenience caused.           04:01 PM, 15th Jul                   Ziena                   Your request has been submitted to the concerned team to deliver the order as soon as possible. We will contact you if there is any new information.         
   04:01 PM, 15th Jul                     hi                    Ok           04:03 PM, 15th Jul                   Ziena                   Is there anything I can help you with?           04:05 PM, 15th Jul                     hi                    I have to receive it before 10 am tomorrow morning           04:06 PM, 15th Jul                   Ziena                   we will arrange the delivery the soonest as we can           04:07 PM, 15th Jul                   Ziena                   and we will make sure it will be delivered at the convenient time for you           04:07 PM, 15th Jul                   Ziena                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:09 PM, 15th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4620680