Subject: Note Added - [#4516426] مشكله في السرير
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jul 2022 07:50:26 +0000

Hi ,    Bsdm.nurserywh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4516426    Subject:  مشكله في السرير    Requester: NORA ALNIAM    Note Content:   <div class="WordSection1">
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<div class="MsoNormal"><b><i><u><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#1F497D'>Sanjeev Ghale
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<div class="MsoNormal"><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>BS-Nursery Furniture
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<div class="MsoNormal"><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>SCM Dammam
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<b><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>Tel</span></i></b><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>: +966 (13)8925326
<b>Mobile</b>: +966 583619739</span></i><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#1F497D'><br>
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</span></i><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#767171'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></i>
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<div class="MsoNormal"><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia”</span></i></div>
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<a href="http://landmarkgroup.com/" rel="noreferrer"><i><span style="color:windowtext;text-decoration:none"><img width="192" height="44" style="width:2.0in;height:.4583in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDg4MjgxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.A176gn43hLumikW4mTlD1fZrWjWaKuy8MezndP9CcDA" data-id="2043360882817"></span></i></a><img width="168" height="58" style="width:1.75in;height:.6041in" id="Content_x0020_Placeholder_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDg4MjgxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tHHCUz59mIFZE7yQt63--Wf8l6eyis2n0gA4R4EohEw" data-id="2043360882818" alt="babyshop.jpg"><i></i>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, July 15, 2022 7:15 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Bsdm Nurserywh &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Nashid Abdulnazar &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4516426] - مشكله في السرير</div>
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<div class="MsoNormal">Hi <a id="OWAAM27C2F2AF1956467D93ECADE5FB04273E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a>
<a id="OWAAM1E46B21EF14947DD80BE60525FEF0A26" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mayank Lodha</span></a>,</div>
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<div class="MsoNormal">Check and assist for return/replacement.</div>
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<div class="MsoNormal">Order ID: 6134053756</div>
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<div class="MsoNormal">Item ID: 159433077</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDg4MjgyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.JaPgXhsR8rLjGsqSew4YWrfrITRmJ4UUYZ9mxuvX96Y" data-id="2043360882822" alt="Logo

Description automatically generated"><b><span style="font-size:12.0pt"></span></b>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, July 10, 2022 3:41 PM<br>
<b>To:</b> Bsdm Nurserywh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#4516426] - مشكله في السرير</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Urgent Reminder</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Problem Statement:  WWD DAMAGED ITEM</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order Date : Apr 1, 2022</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID: 6134053756</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Tracking ID: 18615486134053756</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Item ID:159433077</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue Description: Customer emailed us informing that she received the item on 4/7/22 but the item which they received is damaged, customer also provided us with pictures
 of damaged item.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Now the customer is asking for the item maintenance and fixation.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly check and assist.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الأحد, 26 يونيو في 1:21 م
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><strong><span style="font-size:10.5pt;font-family:-apple-system">Reminder</span></strong></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Problem Statement:  WWD DAMAGED ITEM</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order Date : Apr 1, 2022</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID: 6134053756</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Tracking ID: 18615486134053756</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue Description: Customer emailed us informing that she received the item on 4/7/22 but the item which they received is damaged, customer also provided us with pictures
 of damaged item.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Now the customer is asking for the item maintenance and fixation.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly check and assist.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Regards,</span></div>
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