Subject: Ticket Assigned - Conversation with tabassum
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jul 2022 22:53:01 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tabassum tabassum                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  tabassum Bot:  Hi Tabassum ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971526820591            02:40 AM, 17th Jul                   Sohaib                   Hi Tabassum ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           02:41 AM, 17th Jul                     tabassum                    I would like to return some items from my last order but couldn’t find the Return option           02:42 AM, 17th Jul                     tabassum                    Order # 9578559527           02:43 AM, 17th Jul                   Sohaib                   Would you please provide us with your order number and item name as per your order           02:43 AM, 17th Jul                     tabassum                    Order 9578559527           02:44 AM, 17th Jul                     tabassum                    ??           02:45 AM, 17th Jul                   Sohaib                   Could you please provide us with your item name as per your order           02:46 AM, 17th Jul                     tabassum                    7 UP round neck t shirt           02:47 AM, 17th Jul                     tabassum                    Solid slip on flip flop           02:47 AM, 17th Jul                     tabassum                    Solid sandals with ankle straps           02:48 AM, 17th Jul                   Sohaib                   164256236 - - 7 UP Printed Round Neck T-shirt with Short Sleeves           02:48 AM, 17th Jul                   Sohaib                   164147529 - - Solid Slip-On Flip Flops with Floral Accents           02:48 AM, 17th Jul                   Sohaib                   164035381 - - Solid Sandals with Ankle-Strap           02:48 AM, 17th Jul                   Sohaib                   3  Items           02:49 AM, 17th Jul                     tabassum                    Correct           02:49 AM, 17th Jul                     tabassum                    Correct           02:49 AM, 17th Jul                   Sohaib                   We have created a return request from our end for you please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971526820591). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further           02:51 AM, 17th Jul                   Sohaib                   Is there anything else I can help you with?           02:51 AM, 17th Jul                     tabassum                    That’d be all. Thanks           02:52 AM, 17th Jul                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:52 AM, 17th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4625071