Subject: New Reply Received - Re: Did not receive my refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jul 2022 06:02:20 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: Did not receive my refund  Ticket comment <div>Dear all,</div>
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<div>Based on the below, I am still waiting for the refund and I am under the impression that because of the EID holidays it is taking some time.</div>
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<div>Please do the necessary to expidiate as soon as possible.</div>
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<div>Warm regards,</div>
<div>Zeyna<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, July 10, 2022, 21:36, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv3632213599"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style='color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><div dir="ltr" style="">Hi Zeyna,<br style=""><br style="">
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<div dir="ltr" style='color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>
<div style="">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr" style="">We’re really sorry if we’ve taken longer than usual to get that sorted for you, However we would confirm you now the refund of the amount of (<span dir="ltr" style='color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline !important;float:none'>AED 399.00</span>) has been processed successfully to your account on (27/06/2022) and it  usualy take 7-14 Working days to appear in your account as per your concern bank process, If the amount has not been yet appeared within the allowed time we would request you to raise an objection  via your bank with RRN Number : 200817849262 </div>
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<div style="">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
<div style=""><br style=""></div>
<div style="">Your Friends,</div>
<div dir="ltr" style="">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4284294