Subject: Re: [#4557247] - WWD damaged Item
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jul 2022 04:59:54 +0000

Hi Sohaib Ahmed,  We will try to send the Rectification team on Saturday (16-07-2022)      
                           
                            On
                            Wed, 29 Jun at 12:19 PM
                            ,  Sohaib Ahmed <[email-masked]>  wrote:
                              
 Hi Team,  The issue has been shared with the KW HC team under the child ticket no (4473547), but no reply came from their side please check the issue and do the needful.  Problem Statement: WWD damaged Item  Order date: Mar 23, 2022 Order number: 8162303509 Tracking ID: 18571808162303509  Assistance Required: Request for WWD damaged Item repair Issue Description: the customer contacted us informing that the item (163819801 - - Anabella 3-Seater Fabric Sofa Bed) has been damaged  and asked for the maintenance of the item, kindly check the attached photo, do the needful and update us asap.   Best Regards, Ahmed Omer