Subject: New Reply Received - Fw: مشترياتك في طريقها إليك 9576249391
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jul 2022 22:33:26 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Fw: مشترياتك في طريقها إليك 9576249391  Ticket comment <div>Hi Dear </div>
<div><br></div>
<div>Iam already make a return request from the application. </div>
<div>The items I received I attached a photo of it .</div>
<div>The return request is1002867295</div>
<div>For the order 9576249391</div>
<div>The items I received different from my order and the items I received I attach a photo of it.<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIdf9c7e646-79a7-47f8-8a12-ee3bd6b62f92" class="inline-image-global inlined-image-cid-f9c7e646-79a7-47f8-8a12-ee3bd6b62f92" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1ODUwMDMwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RrvSoJwmjQ5VGhPs2jdyzRlcGdOPxe5205mXyA42bfU" data-id="2043358500300" style="width:100%;max-width:800px"><br>
</div>
<br><br><div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId40b8d7bb-15f2-4af9-b42f-816711c792b1" class="inline-image-global inlined-image-cid-40b8d7bb-15f2-4af9-b42f-816711c792b1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1ODUwMDI5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gYX3jLAlkTz7BdWII7MQ_ybX3XnuzN5E3NcMokTkki8" data-id="2043358500299" style="width:100%;max-width:800px"><br>
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<br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 11 Jul 2022 at 12:19 am, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6882335889"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4604776</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4604776<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Sohaib Ahmed : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont,">Hi Dalal,</div>
<div style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont,"><br style=""></div>
<div style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont,">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont,"><br style=""></div>
<div dir="ltr" style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont,">We sincerely apologize for any inconvenience caused, However we would request you to provide us with your exact item you’re looking to return it and we will iniate the return request for you as well to be able to return your item as per the allowed time to create a return request is 14 days from the delivery date , When you're be back to UAE please get in touch with us to arrange collection from your end as well</div>
<div><span style="font-size:14px"><br></span></div>
<div dir="ltr" style="">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance. </div>
<div dir="ltr" style="">​</div>
<div dir="ltr" style=""><span dir="ltr" style="font-family:-apple-system, system-ui,">Looking forward to hearing from you.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:-apple-system, system-ui,">Your friends,</span></div>
<div><span style="font-family:-apple-system, system-ui,">The Support Team</span></div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4604776