Subject: Ticket Assigned - Conversation with sana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jul 2022 21:50:29 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sana sana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sana Bot:  Hi Sana ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  565939286            01:36 AM, 07th Jul                     sana                    So I made return request about 3days before for my last order so can you let me know what’s update           01:36 AM, 07th Jul                   Sohaib                   Hi Sana ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:37 AM, 07th Jul                     sana                    Hi           01:38 AM, 07th Jul                     sana                    So I made return request about 3days before for my last order so can you let me know what’s update           01:38 AM, 07th Jul                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:38 AM, 07th Jul                     sana                    Ok           01:39 AM, 07th Jul                   Sohaib                   Could you please confirm that if the following contact number is correct : +971565939286           01:42 AM, 07th Jul                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           01:45 AM, 07th Jul                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:50 AM, 07th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4595200