Subject: Ticket Assigned - Conversation with hi i returned my item but still i did not receive the refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jul 2022 21:50:37 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi i returned my item but still i did not receive the refund hi i returned my item but still i did not receive the refund                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi i returned my item but still i did not receive the refund Bot:  Hi Hi I Returned My Item But Still I Did Not Receive The Refund ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your accou
 nt if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096566910057            01:44 AM, 
 05th Jul                   Sohaib                   Hi, Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:45 AM, 05th Jul                     hi i returned my item but still i did not receive the refund                    I orderd 2 long shirts. One of them i returned because it doesn't look good on me. Today one person from your side to pick it           01:45 AM, 05th Jul                     hi i returned my item but still i did not receive the refund                    What about refund?           01:46 AM, 05th Jul                     hi i returned my item but still i did not receive the refund                    How many days does it take? By the way I paid cash           01:46 AM, 05th Jul                   Sohaib                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a qu
 ality check and issue your refund.           01:49 AM, 05th Jul                   Sohaib                    Once the refund is processed the amount you paid cash on delivery to your my credit wallet immediately            01:49 AM, 05th Jul                     hi i returned my item but still i did not receive the refund                    Thank you Sohaib for your quick response           01:49 AM, 05th Jul                     hi i returned my item but still i did not receive the refund                    Jazak Allah khair           01:49 AM, 05th Jul                   Sohaib                   Is there anything else I can help you with?           01:49 AM, 05th Jul                     hi i returned my item but still i did not receive the refund                    Nothing           01:50 AM, 05th Jul                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:50 AM, 05th Jul                     hi i r
 eturned my item but still i did not receive the refund                    Thank you so much           01:50 AM, 05th Jul                     hi i returned my item but still i did not receive the refund                    Bye           01:50 AM, 05th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4583797