Subject: Ticket Assigned - Conversation with waqas
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 29 Jun 2022 23:12:23 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with waqas waqas                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  waqas Bot:  Hi Waqas ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take
  an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971522043462            03:04 AM, 30th Jun                   Sohaib                   Hi Waqas, Good Morning, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           03:05 AM, 30th Jun                     waqas                    Hi           03:05 AM, 30th Jun                     waqas                    Its been 1 days gone no refund yet           03:06 AM, 
 30th Jun                     waqas                    11 days i mean           03:06 AM, 30th Jun                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:07 AM, 30th Jun                     waqas                    Sure           03:08 AM, 30th Jun                     waqas                             03:09 AM, 30th Jun                     waqas                    This is my refund request           03:09 AM, 30th Jun                   Sohaib                   We would like to inform you that we have processed the refund of amount (AED 39.00 ) on (6/18/22) and the amount you paid online will be refunded back to your original payment method within 7-14 working days.           03:10 AM, 30th Jun                     waqas                    Ok           03:10 AM, 30th Jun                     waqas                    Thanks           03:10 AM, 30th Jun                     waqas                    By
 e & good night           03:11 AM, 30th Jun                   Sohaib                   Is there anything else I can help you with?           03:11 AM, 30th Jun                     waqas                    No thanks           03:11 AM, 30th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:11 AM, 30th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4560895