Subject: Ticket Assigned - Conversation with asia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Jun 2022 21:49:07 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with asia asia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  asia Bot:  Hi Asia ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8175980485 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96590004638            01:40 AM, 30th Jun                   Sohaib                   Hi Asia, Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:41 AM, 30th Jun                     asia                    Why is my order still not processed when i ordered in Tuesday? Its supposed to arrive in Wednesday  but it still hasn't been processed           01:42 AM, 30th Jun                     asia                    It just placed my order just hasnt been processed yet whrn its supposed to arrive in Tuesday           01:43 AM, 30th Jun                   Sohaib                   We have checked and it appears that the following order number: (8175980485) was placed on (Jun 28, 2022). Please note the delivery time frame is 1-2 business days. However we can see that order is still under process we are going now to forward this issue to our concern team to sort that for you as well very soon           01:44 AM, 30th Jun                   Sohaib                   We sincerely apologize for any inconvenience caused to you            01:44 AM, 30th Jun                   Sohaib                   We would request you kindly allow us some time so we can fix that optimally            01:45 AM, 30th Jun                   Sohaib                   Is there anything else I can help you with?           01:45 AM, 30th Jun                     asia                    It's so delayed, this is the first time I'm order like this           01:46 AM, 30th Jun                   Sohaib                   We sincerely apologize for any inconvenience caused to you Please be assured we will do our best to arrange that very soon on a priority basis           01:46 AM, 30th Jun                     asia                    Please process it fast i really need the items           01:46 AM, 30th Jun                   Sohaib                   Is there anything else I can help you with?           01:47 AM, 30th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:48 AM, 30th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4560823