Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 29 Jun 2022 01:09:13 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div>Remainder please action <br><br>
</div>
<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 28 Jun 2022 at 17:57, Nomi Jan</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv4863659642"><div>Dear team, <div><br></div>
<div>Clearly mentioned below make the return request.  See the attached screenshot item.<br><br><div id="yiv4863659642ymail_android_signature"><a rel="noreferrer" id="yiv4863659642ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv4863659642yqt14728" class="yiv4863659642yqt3761410882"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Tue, 28 Jun 2022 at 9:19, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv4863659642"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4546640</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div class="yiv4863659642yahoo-compose-assist-image-card yiv4863659642ymail-android-inline-img-container yiv4863659642ymail-card">
<img id="yiv4863659642ymail_attachmentId982a234e-d78d-4309-b4a8-c78749e6a730" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NDQ0OTQ3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nPiKOG6MsJxln_GPVhWMLBsnig1veyOzSjXB5g9PeWs" data-id="2043354449479" style="width:100%;max-width:800px" class="yiv4863659642inline-image-global yiv4863659642inlined-image-cid-982a234e-d78d-4309-b4a8-c78749e6a730"><br>
</div>
<div class="yiv4863659642yahoo-compose-assist-image-card yiv4863659642ymail-android-inline-img-container yiv4863659642ymail-card">
<img id="yiv4863659642ymail_attachmentId685108d8-8772-4d1a-bf74-0161548b319b" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NDQ0OTQ3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mgaviBMCbcYI15V7DeEl7lAIfZV3Nw4ZtPfgUPDESuE" data-id="2043354449478" style="width:100%;max-width:800px" class="yiv4863659642inline-image-global yiv4863659642inlined-image-cid-685108d8-8772-4d1a-bf74-0161548b319b"><br>
</div>
<br><br><div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4546640<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mais Said : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Nauman,<br><br>Thanks for reaching out to us.<br><br>We apologize for the inconvenience you have faced.<br><br>We would like to inform you that we have noted this feedback, it will be checked by the team and will be worked on this to resolve this kind of issue.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">​And if you wish for us to create a return request for you please provide us with the name of the items you wish to return as they are in the website to create one on your behalf.<br><br>Thanks for sharing the feedback.<br><br>Feel free to contact us for further assistance.<br><br>Your Friends,<br>The Support Team.<br>
</div>
</div></div>
<div><br></div>
<br>

</div></div> </div> </blockquote></div>
</div>
</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4546640