Subject: Ticket Assigned - Conversation with shafeeq ashraf
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jun 2022 20:49:32 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shafeeq ashraf shafeeq ashraf                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shafeeq ashraf Bot:  Hi Shafeeq Ashraf ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565568789            12:38 AM, 29th Jun                     shafeeq ashraf                    Okie           12:38 AM, 29th Jun                   Sohaib                   Hi Shafeeq ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:38 AM, 29th Jun                     shafeeq ashraf                    Sohaib bro, when will i get my refund money           12:39 AM, 29th Jun                   Sohaib                   Would you like to specify your order number so we can be able to check and investigate further           12:41 AM, 29th Jun                     shafeeq ashraf                    Check by my number           12:41 AM, 29th Jun                   Sohaib                   We would like to inform you that we have processed the refund of amount (AED 109.00) on (24/06/2022) and the amount you paid online will be refunded back to your original payment method within 7-14 working days.           12:42 AM, 29th Jun                     shafeeq ashraf                    Your refund of AED 109.00 for order 9575205041           12:42 AM, 29th Jun                   Sohaib                   Kindly note that your order number is : 9575205041           12:44 AM, 29th Jun                   Sohaib                   Is there anything else I can help you with?           12:47 AM, 29th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:49 AM, 29th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4556157