Subject: Ticket Assigned - Conversation with kashuf noor
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jun 2022 23:48:34 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kashuf noor kashuf noor                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kashuf noor Bot:  Hi Kashuf Noor ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9575901314 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  561953191            03:31 AM, 28th Jun                   Sohaib                   Hi Kashuf, Good Morning, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           03:33 AM, 28th Jun                     kashuf noor                    i want help from you if it is possible           03:33 AM, 28th Jun                     kashuf noor                    I just checkout my order and I want delivery at 7/7/2022 not tomorrow           03:34 AM, 28th Jun                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:35 AM, 28th Jun                     kashuf noor                    i even write a email but the give answer to much late           03:35 AM, 28th Jun                     kashuf noor                    i am waiting           03:40 AM, 28th Jun                     kashuf noor                    Are you here?           03:40 AM, 28th Jun                   Sohaib                   We sincerely apologize for any inconvenience caused to you  we would to inform you that the delivery time frame is 1-2 working day However we would advise you when our courier team be in touch with you please inform them regarding the same and they will do the needful as well and we are going to inform them from our end accordingly when your order has been shipped out successfully           03:42 AM, 28th Jun                   Sohaib                   We'd appreciate your understanding and cooperation with us           03:42 AM, 28th Jun                     kashuf noor                    i want to know now if my order will be deliver at 7/7/2022?           03:43 AM, 28th Jun                   Sohaib                   Kindly note that we won't be able to assured that for you as your order has not been shipped yet to our courier team           03:44 AM, 28th Jun                   Sohaib                   When that been done successfully we can inform them regarding the same           03:45 AM, 28th Jun                     kashuf noor                    okei           03:45 AM, 28th Jun                   Sohaib                   Is there anything else I can help you with?           03:46 AM, 28th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:48 AM, 28th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4551514