Subject: Ticket Assigned - Conversation with hello this is reem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jun 2022 22:59:38 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello this is reem hello this is reem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello this is reem Bot:  Hi Hello This Is Reem ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by c
 ard - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96566978444            02:50 AM, 28th Jun                     hello this is reem                    I have questions which of your branches have a plus size section?           02:50 AM, 28th Jun                 
   Sohaib                   Hi Reem, Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           02:52 AM, 28th Jun                   Sohaib                   Would you please to provide us with the item link so we can be able to check and investigate further           02:53 AM, 28th Jun                   Sohaib                   Hi Reem, I'm not getting a response from you. Are we still connected?           02:55 AM, 28th Jun                   Sohaib                   Hi Reem, I have not received a response from you still, please confirm if we are still connected?           02:57 AM, 28th Jun                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:59 AM, 28th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/ticket
 s/4551480