Subject: New Reply Received - Refund instructions for order #2108384268
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jun 2022 07:36:24 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Refund instructions for order #2108384268  Ticket comment <div dir="auto">Please provide a copy of the swift payment in order to contact the credit card issuer to investigate.</div>
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<div dir="auto" style="font-size:12px; color:#575757">Sent from my Galaxy</div>
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<div>-------- Original message --------</div>
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<div>From: Max &lt;[email-masked]&gt; 
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<div>Date: 26/06/2022 10:13 pm (GMT+02:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#4456251] - Refund instructions for order #2108384268 </div>
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<div><span dir="ltr" style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none">Hi
 Mary,</span></div>
<div><span dir="ltr" style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none">​</span></div>
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<span dir="ltr" style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none">​</span>Thank
 you for reaching out to us and giving us the opportunity to serve you.</div>
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<span dir="ltr" style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(245,247,249); text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none">We
 sincerely apologize for any inconvenience caused, However </span>We would like to inform you that we have processed the refund of amount (EGP 410.45) on (6/11/22) and the amount you paid online will be refunded back to your original payment method within 7-
 14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4456251