Subject: Ticket Assigned - Conversation with qurat ul ain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Jun 2022 22:06:01 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with qurat ul ain qurat ul ain                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  qurat ul ain Bot:  Hi Qurat Ul Ain ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9575757560 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0562578603            01:56 AM, 27th Jun                     qurat ul ain                    Ok           01:56 AM, 27th Jun                   Sohaib                   Hi Qurat, Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:57 AM, 27th Jun                     qurat ul ain                    Hi regards to my order           01:57 AM, 27th Jun                     qurat ul ain                    Amount has been deducted from my debit card then why does the status still show payment being verified?           01:58 AM, 27th Jun                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:58 AM, 27th Jun                     qurat ul ain                    Sure           01:59 AM, 27th Jun                   Sohaib                   Could you please let me know if you've entered the OTP for the payment successfully           01:59 AM, 27th Jun                     qurat ul ain                    Yes i did           02:00 AM, 27th Jun                     qurat ul ain                    Amount has been deducted from my card           02:00 AM, 27th Jun                   Sohaib                   We sincerely apologize for any inconvenience caused to you However we would like to inform you that your order now is under confirmation process please allow us some more time to get that confirmed successfully KIndly expect that with few hours you will get A notification regarding the same           02:02 AM, 27th Jun                     qurat ul ain                    Ok           02:02 AM, 27th Jun                   Sohaib                   Is there anything else I can help you with?           02:03 AM, 27th Jun                   Sohaib                   كان من دواعي سروري مساعدتكم.            02:04 AM, 27th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:04 AM, 27th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4547066