Subject: Ticket Assigned - Conversation with jennifer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jun 2022 22:03:28 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jennifer jennifer                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jennifer Bot:  Hi Jennifer ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9575620822 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971589201729            01:50 AM, 26th Jun                     jennifer                    I mistakenly type my delivery address           01:51 AM, 26th Jun                     jennifer                    I want to change it           01:51 AM, 26th Jun                   Sohaib                   Hi Jennifer, Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:52 AM, 26th Jun                   Sohaib                   Villa 20, 12 st.           01:55 AM, 26th Jun                   Sohaib                   AE-DU البرشاء دبي           01:55 AM, 26th Jun                     jennifer                    Yes in Al ain not in Dubai           01:55 AM, 26th Jun                     jennifer                    Villa 20, 12 St. Um al Qatta Neima, Zahkir Al ain           01:56 AM, 26th Jun                     jennifer                    Please           01:56 AM, 26th Jun                     jennifer                    Can I chang it please           01:57 AM, 26th Jun                   Sohaib                   We sincerely apologize for any inconvenience caused to you However we would like to inform you that we won't be able to make change in your delivery address or mode when the order has already been placed successfully we can share the new address with our courier team if the order has been shipped out if the new address in the same city town from the previous one Now you have to logged in your account and change that form the setting from your end           01:59 AM, 26th Jun                   Sohaib                   We appreciate your understanding and cooperation with us           01:59 AM, 26th Jun                   Sohaib                   Or you can reorder again with your correct address           02:00 AM, 26th Jun                     jennifer                    Ok i will cancel it and re order again           02:01 AM, 26th Jun                   Sohaib                   That would be better for you           02:01 AM, 26th Jun                   Sohaib                   Is there anything else I can help you with?           02:01 AM, 26th Jun                     jennifer                    None this time           02:02 AM, 26th Jun                     jennifer                    Thank you           02:02 AM, 26th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:03 AM, 26th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4543097