Subject: Ticket Assigned - Conversation with ameer hamza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 18 Jun 2022 22:15:52 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ameer hamza ameer hamza                    Bot:  Hi again! Bot:  Please enter your name Customer:  hellooo Bot:  Hi Hellooo ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  55397574 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  1 Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  ameer hamza Bot:  Hi Ameer Hamza ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  817437706 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  8174437706 Bot:   Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:09 AM, 19th Jun                     ameer hamza                    Hello           02:10 AM, 19th Jun                     ameer hamza                    I want to cancel my order           02:10 AM, 19th Jun                   Sohaib                   Hi Ameer, Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           02:10 AM, 19th Jun                     ameer hamza                    Hi           02:10 AM, 19th Jun                     ameer hamza                    I want to cancel my order           02:10 AM, 19th Jun                     ameer hamza                    Order number 8174437706           02:11 AM, 19th Jun                   Sohaib                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order. Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           02:11 AM, 19th Jun                   Sohaib                   Is there anything else I can help you with?           02:11 AM, 19th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:15 AM, 19th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4515280